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Latest Community Discussions About ParcelRefund Request Advice9m agoSo I bought a new phone from an official store here sa shopee. However, when the parcel was delivered to me on March 2, 2026, the mobile phone itself was missing. To properly document the condition of the package upon receipt, I recorded a complete unboxing video immediately after opening the parcel. February 21, 2026 -I placed the order through Shopee. February 24, 2026 -Parcel arrived at SOC 6 Sorting Facility. February 26–28, 2026 -Parcel was in transit between sorting facilities. March 1, 2026 -Parcel arrived at Distribution Center and was forwarded to delivery hub. March 2, 2026 – 8:13 AM -Delivery driver assigned and parcel went out for delivery. March 2, 2026 – 1:15 PM -... I feel trapped living with my mum and don’t know how to get out49m agoI’m in my early 20s and currently living with my mum. I work part time because I have a chronic illness and my monthly wage is around £600. My mum doesn’t work and is on benefits, including the rent fully paid for her. I pay her £200 a month in rent and also buy my own groceries several times a week, but I feel like I’m constantly struggling financially. One of the biggest issues is that she put me into credit debt about a year ago and still hasn’t paid it off like she said she would. The year deadline before interest starts is coming up and I’m worried I’ll end up being responsible for it. At the same time, she’s constantly buying new clothes, shoes, appliances, and decorat... What are my chances?57m agoHey Everyone, I had a parcel that was due for delivery yesterday YT940891469GB. I was at home all day yesterday, I have checked my ring doorbell from yesterday to confirm that no one rang my door or even entered my property yesterday. Initially it was marked as delivered, then it changed to pending with a picture of the parcel label as proof of delivery. I tried to get GPS coordinates to confirm they did not try to deliver but there are no GPS coordinates. I couldn’t book a redelivery because I have no red card put through my door to get information off of and I was told it would automatically go out for delivery again today but it has not gone back out for delivery. I was told to boo... Does anyone know what to do when deliver to wrong house?1h agoHello, this is my first time posting in this sub so excuse me if I make any mistakes. I ordered a package off shoppee a while ago (it was supposed to arrive on Monday)but it got delivered to the wrong house. I filed a refund request and contacted ninja van about it too. The delivery man reached out to me and said he would look into it. After some complications, we were still unable to locate the package. He offered to pay me back for my losses instead of marking the parcel as lost, however I was wondering if this was the right option instead of just waiting for shoppee to refund me. Just to preface I’m a bit new to online shopping, any help would be appreciated. Thanks Has anyone had this before? Guess its lost?2h agoTiktok shop return, looks like it should of been delivered back on the 9th. Tiktik live chat just tell me to wait 30 days, royal mail wait times are ridiculous for customer service so I thought id try here first thanks. Different shipping price?2h agoWhy is it showing different shipping fees? Gratitude post for all the sellers out here 🫶🏻2h agoHey everyone! I want to share my selling experience with this community. I have always been on the buying side but today, I went on to ship my first ever order, as a SELLER. Let me tell you all, it wasn't as easy as it looked at first. The order processing stage is so important. Placing the items correctly in the box, making a packaging video, securing everything with tape. It takes much effort! This isn't the end. Next, I thought of posting it via IP so I walked to a nearest Sub Post Office (850m) just to hear that they don't accept parcels here and I need to go to the main one which was another 1.5 km from that office. Despite the tiredness from the hospital visit, I was ... Cupcake Candles2h agoGet your unique hand crafted scented cupcake candles. Add a touch of playful luxury at your own home. Gift your friends or girlfriends and share a moment of sweetness. Each candle is carefully hand piped using premium wax. Rates include; 1pc - 950 ksh (The Solo Treat) 2 pcs - 1600 ksh (The Double Delight) 4 pcs - 3000 ksh (The Ultimate Sampler Pack) Location: Online Business Delivery countrywide via Pickup Mtaani or Parcel. Call/WhatsApp on 0118459196 to order. Does postie and couriers take codes for locked front gates?3h agoWant to lock my front gates (issues with antisocial behaviour)but have the problem with post and parcels. There would be nowhere to leave them other than on the busy street (no recess) if delivery people can't get in so that's not an option. How do other people manage this? If you leave a gate code on the parcel do couriers bother with it? A parcel has been in pre-transit for 4 days, how long until it’s on the way/delivered?3h agoI ordered the item on the 20th Feb. It was supposed to be delivered between 10-11th March. The seller told me it was almost ready on the 25th Feb. Then on the 7th March I’m told that they delivery service are expecting my parcel. But nothing since then. I’m wondering what I should do now, contact the seller, contact Etsy, or just wait a few more days and hope for the best. Thank you. DPD left parcel outside door and marked it as received by my name, I was 30 miles away3h agoEngland, think I know where I stand but want to double check. Had an order delivered by DPD yesterday, have these very regularly from this particular company. I wasn't going to be in which is rare so checked the DPD app and made sure I didn't have the safe place option as my house is open to the road, so the option was to leave with a neighbour. Checked the delivery mid afternoon and its a photo outside my door saying signed by my name. By the time I got home 5 hours later it was nowhere to be seen, neighbours haven't got it either. I've emailed the company last night to let them know who said they'll contact DPD and look at a police report, should I be chasing D... GLS nightmare - two months of delivery attempts...3h agoI can't find much information on GLS. I have read that royal mail delivers their parcels? For over two months, GLS have been trying to deliver my parcel. It vanishs for a while, I contact the place I purchased from, and then they attempt delivery again. They never knock or ring my doorbell. At a loss! Is there any way to get a shop collection? There is absolutely no information on their website (on the English one). Tried calling too but no luck. Royal Mail special delivery not moved3h agoHi, I had a special delivery sent yesterday but for some reason there has been no movement since, I’m hoping it might just be down to failed tracking. has anyone else having problems with tracking? thanks ⚠️ PSA: Be careful sending parcels right before Chinese New Year (my experience with CSSBuy)3h agohi everyone, I wanted to share my experience because it might help others avoid the same situation. Like many people here, I followed CSSBuy’s advice to **send my parcel before Chinese New Year**. The idea was that the parcel would leave China before the holiday and everything would go smoothly. Unfortunately, things went wrong. My parcel (sent with DHL Paket) was marked as **delivered in Italy**, but **I never received it**. \*\*\*The problem is that when this happened **CSSBuy support was still on holiday for Chinese New Year**, so I couldn’t immediately resolve the situation\*\*\*. I contacted **Poste Italiane and DHL** directly (even if the latter was in german only), and both ... Collection Item Missing3h agoI had a parcel collected yesterday, however the delivery status is still showing that the item has not been received. I also received an email stating that the collection was missed. As the parcel has already been handed over to the postie and the item is quite expensive, I’m concerned that it may have gone missing. I'm not sure what to do. Cupcake Candles4h agoLooks like a dessert, smells like a dessert but it's a candle. Hand poured with precision and designed to elevate your space, each scent in this collection is a sensory journey. Each candle is hand piped using premium wax and with our four signature vibes; Vanilla Glaze, Blushing Berry, Blueberry Bliss & Cocoa Confession. Whether you are gifting a moment of sweetness to a friend or adding a touch of playful luxury at your own home, these candles are more than just a scent; they are the first chapter of our story. Rates on final slide. Call/WhatsApp - 0118459196 Delivery via Pickup Mtaani or Parcel Support your girl😊 FLASH EXPRESS4h agoNakalimutan ko palitan yung courier pagka order ko dahil usually Shopee express o J&T ang courier na pinipili ko and now mag one week na itong order ko di pa rin an de-deliver. Puro failed attempts due to recipient missed daw eh nasa bahay lang naman ako at tama naman ang naka lagay na address ko at contact number. Bayad na din yung order ko kaya nag request nalang ako ng return/refund pero ang tagal ma process. Until now nag false delivery attempt pa rin sila kahit na report ko na yung rider sa customer service. Classic Meycauayan shenanigans5h agoI bought something from china and was shipped out March 4 and it had arrived yesterday while this one is just circling around lol. How is a carrier being slow my problem?5h agoI live in an apartment complex, and the kid who delivers during the day never takes packages to doors. What he DOES do is leave several pink notices on mailboxes with various fake excuses about why he couldn’t deliver the package. I finally reached out to the post office to try to get help and this is their reply. It’s frustrating to pay for a service and have the carrier refuse to do his job. There’s clearly a culture of laziness at this location (Los Angeles). Yes, I read in their handbook that they are to attempt to deliver parcels to doors if they don’t fit in mailboxes. Japan stuck parcel5h agoBaka meron po sa inyo na same ng timeline ko at dumating na sa inyo yun parcel? Huhu sobrang tagal na kasi. 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