Online Yodel Tracking

Hey! I sold some stuff on Vinted, 2 of my parcels have gone missing, different shipping times / different carriers, just unlucky I suppose. Ok the first one I contacted yodel asking what had happened to the parcel, they confirmed the parcel was lost but told me I must contact Vinted about a refund as they’re the “seller” / label is under them. I contacted Vinted, I was told to wait till 2nd February and if the item had not come back to me then re contact and than an investigation is now opened, I sent them the screen shots from yodel, they sent me a form for lost goods. I then sent the form back to them and said I’d contact again near 2nd Feb. I contact this week on Friday to ...

Please note: there may be some things that seem simple or obvious to do that I haven't considered. Please be patient and polite, I am self taught and have very little support from savvy individuals. I'm a small business seller. I recently put InPost drop off for small low value items as a way to save on postage costs and offer better prices. I usually offer a variety of delivery options and in these instances it'd be something like: InPost locker FREE, Yodel store to door 80p, Royal Mail 24 £2 etc. I would go with regular letter delivery with RM but I want to stick to offering tracking with all purchases. If I purchase the InPost postage directly through Ebay it is always...

I called inpost whose automated system told me there was an issue with the destination address which had been resolved, and contacted Vinted who told me I just have to wait. But I’ve had an email from inpost claiming they’ve contacted the courier, but obviously have had no follow up and I’m getting frustrated. I was wondering if anyone else has had the same, and whether you received the parcel in the end? Thanks!

A couple of months ago I recommended sending parcels to the parcel shop/post office rather than delivered to your front door. I now have to admit I was wrong about that, it no longer works. Evri have failed to deliver five for five parcels ordered from AliExpress since the beginning of December. Two of five of my undelivered parcel were returned because they couldn't find their own parcel shop, a Post office. The other three show as collected by Evri then no progress for between 11 and 23 days. One of those is the replacement for the first of those five. Yodel, who used to be the butt of this is actually two for two delivered. 🤔

Sorry it’s a bit of a long one! Parcel was sent by seller via inpost with Yodel delivering. Driver has ‘attempted delivery’ 3 times but every single time says there’s an issue with my address and to chat to the customer service team. I’ve spoken on the live chat each time and the agents are assuring me that there is no issue and they will deliver the parcel the next day. Yodel nor any other company has had any issues with finding my address and my what3words is also on my account so they have an exact delivery location. I had an email yesterday at 8:30am to say I would be contacted within 24h about where my parcel is, but they have not got back to me. There has now been no up...

It seems the locker is broken, but also I’m not allowed to change the delivery destination

hi in light with yodel and inpost being removed from shops. where the **** do we post yodel parcels from?! im getting mixed answers from joe public. theyre being removed from pay point machines? you can send yodel at inpost lockers? im emailing yodel but the person doesnt have a clue

Received my parcel today and to my surprise my courier happily decided to open my parcel up and then proceeded to steal a cable from a rather inexpensive pair of in ear headphones. Didn't realized it was opened until I got back from the gym. Can't even get a hold of Yodel and took it up with AliExpress live chat. Awaiting response for return/refund. Please check your parcel from Yodel as there is a thief going around opening them and nicking the inside. Also if anyone from Ali is reading this please stop using this courier, they are terrible. At least Evri aren't so bad as to steal from customers. Anyone else have this issue? UK side and otherwise.

I saw the driver come right next to my house. I was outside, looked at them waiting to get out of the van to deliver my item (they were maybe 3-4 steps away from me), but instead they turned around and marked my parcel as delivered. Literally left with it. I took a photo of the van leaving but unfortunately the license plate isn’t really readable. But my photo of their van leaving has a rule code showing it left before the item was marked as delivered. This is a repeated issue with Yodel so the sender already sent me a replacement. My issue isn’t that I want a refund for my order, I just want Yodel to be punished for theft. This has to be illegal and I’m seriously sick of this company....

​ I'm at the point where I'm so outraged by Yodel, that I needed to speak up. One PlayStation order through an online shopping platform. \[no naming presently\] Notification sent from Yodel to say they would be delivery the parcel before 8pm. A little surprise it was so late, as we live a little of the beaten track. Ping! your parcel has been delivered, oh the excitement. Nope! no parcel, questioned with Yodel to receive a picture of a parcel placed by a farm gate, saying no entry? Oh and it was signed for! By who? a scarecrow? Seriously, who leaves a parcel by a field gate thinking this is perfectly acceptable because you can't find the address. ...

I ordered something on vinted on the 26th of december and the seller shipped it out the next day! Tracking said they had shipped it. Since then there have been no updates at all! I have been on the live chat for yodel numerous times checking for updates and nothing! The agents there stated there was no parcel to pick up and that i needed to check with the seller. I did just that and they are adamant that they dropped it off (and tracking says so so there is no lying happening i’m sure). Yodel is giving me nothing now and just keep repeating that same thing, there was no parcel there. I am unsure what to do now as i still really want the thing that i bought! Do i just wait it out unti...

UK. I only have InPost shipping turned on but obviously Vinted does that thing where it allows buyers to still buy using a shipping method I don’t offer. This is the label I’d need to attach to the parcel so can I drop this off at an InPost locker or do I need to go to a Yodel store?

Hi, I've purchased an item through Mulebuy in december and paid for the shipping to the UK using Yodel. The item seem to be arrived in the UK last Thursday (08/01) and I haven't received any update since then. Yesterday (14/01) I've chosen to deliver it to a locker instead of home. Today I've logged in Mulebuy and it says that the parcel has been returned and it's in their warehouse, but with nothing next to return reason, while the tracking is still stuck. Here's what I see on Yodel's website: >14/01/2606:45 >Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected ...

Hi! This is my first Reddit post so please bare with 🤦‍♀️😂 Okay, so basically I bought my baby girl a limited edition pink egg pram of Vinted, the only choice for delivery was via Yodel door to door. The seller was amazing with packaging and having the items collected (two parcels due one is the bassinet bought separately - the other is the older child chair with the pram frame). Yodel had collected my parcels from the sellers address on the 8th January and was due to be delivered on the 12th however did not arrive. When checking the tracking with yodel the only update on my orders is that they have been collected (both of them) and no further update. I do understand we have r...

Hi! This is my first Reddit post so please bare with 🤦‍♀️😂 Okay, so basically I bought my baby girl a limited edition pink egg pram of Vinted, the only choice for delivery was via Yodel door to door. The seller was amazing with packaging and having the items collected (two parcels due one is the bassinet bought separately - the other is the older child chair with the pram frame). Yodel had collected my parcels from the sellers address on the 8th January and was due to be delivered on the 12th however did not arrive. When checking the tracking with yodel the only update on my orders is that they have been collected (both of them) and no further update. I do understand we have ...

I only used yodel door to door for large orders as I don’t think there is another option however my last 4 large orders which I’ve had to use yodel door to door they haven’t showed up to collect the parcel. I’ve contacted customer service at yodel multiple times and they just say they have to raise a complaint and will be in touch or will recollect but they never do any of this. It used to work really smoothly but this started about 2 months ago when we started getting a different yodel driver (might just be a coincidence) Is there any way to fix this or will I just have to sell large items on other platforms?

I’ve not actually ever had an issue with Evri, though I know it’s just down to luck of the draw. But I had a particularly positive experience this morning. Had a delivery of several large parcels arriving that I’d completely forgotten about (just bought my first house so parcels arriving all day every day). I heard the doorbell when I was still in bed, I use a wheelchair so not the swiftest at getting up but I scampered nonetheless. Rather than ditch the parcels on the doorstep the courier called me to check I was in, waited for me to get to the door, and carried the parcels through to the kitchen for me, all without asking. On me saying I was in, he easily could’ve left them on...

I know that Yodel isn't the best but here in the Scottish highlands Yodel is much better. I hope I don't miss it as someone has to be home to collect it! Any tips on what settings to change on the iPhone 16 when I get it, camera settings, optimisation settings and should I set the charge limit to 90% so my battery lasts a little bit longer? Thanks, and I'm so excited I got it in Ultramarine my favourite colour!!!

Hello all, just want to get some advice to make sure I have done everything correctly to the layman. **quick timeline** 20th November 2025 - Ordered from Insta360 webstore 2x Ace pro 2 batteries and a fast charge hub. no issues with checkout but discovered you cant order batteries and other accessories in the same order (was going to buy a case as well) 21st November 2025- Order arrived driver left the parcel at the door no knock or ring (thank yodel but I digress). Box was damaged and had a quite obvious hole on the side where you could put your hand through (and items can fall out). Immediately due to the condition of the box recorded the opening of the box and all content inside. lo b...

Hello all, TLDR: Insta will ship you a product. If it gets lost in transit or items are missing from your order they will tell you its not there job to deal with it and to contact the courier who wont help as your not there customer. So this is nearly a 2 month saga but here is the timeline and a warning to buy from anywhere else than there store. TO INSTA STAFF if you reach out anything that is said may end up here. 20th November 2025 - Ordered from Insta360 webstore 2x Ace pro 2 batteries and a fast charge hub. no issues with checkout but discovered you cant order batteries and other accessories in the same order (was going to buy a case as well) 21st November 2025- Order arrived...