Royal Mail is a postal service company in the United Kingdom. Royal Mail was established in 1516. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels). General Logistics Systems, an international logistics company, is a wholly owned subsidiary of Royal Mail Group. The company is responsible for mail collection and delivery throughout the UK. Letters are deposited in a pillar or wall box, taken to a post office, or collected in bulk from businesses. Deliveries are made at least once every day except Sundays and Bank Holidays at uniform charges for all UK destinations. First Class deliveries are generally made the next business day throughout the nation. For most of its history, Royal Mail has been a public service, operating as a government department or public corporation. However, following the Postal Services Act 2011, a majority of the shares in Royal Mail were floated on the London Stock Exchange on 15 October 2013 and the company became a constituent of the FTSE 100 Index on 23 December 2013. The UK Government continues to hold a 30% stake in Royal Mail through Postal Services Holding Company Limited. The same holding company is also the parent of Post Office Ltd, which was separated from Royal Mail on 1 April 2012 and remains state-owned. 
Royal Mail Customer Service:
This website is not the official supplier of Royal Mail. For all transactions please visit: royalmail.com. Royal Mail Offical Web Site: Postman banned from starting work at 5am wins payout - The Telegraph
Postman banned from starting work at 5am wins payout The Telegraph...
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Royal Mail Latest NewsReal-time updates from News, Tuesday, 24 February 2026 Postman banned from starting work at 5am wins payout - The TelegraphPostman banned from starting work at 5am wins payout The Telegraph... Read MoreUnion blames ‘recruitment crisis’ for Royal Mail delivery delays - The IndependentUnion blames ‘recruitment crisis’ for Royal Mail delivery delays The Independent... Read MoreEmergency measures as illness disrupts Royal Mail parcel service - Oxford MailEmergency measures as illness disrupts Royal Mail parcel service Oxford Mail... Read MoreWhy Royal Mail postboxes are being taped up across Kent - Kent OnlineWhy Royal Mail postboxes are being taped up across Kent Kent Online... Read MoreMP calls for answers amid Royal Mail delays for Bolton people - The Bolton NewsMP calls for answers amid Royal Mail delays for Bolton people The Bolton News... Read MoreRoyal Mail postman four times over limit said he only crashed as he was 'looking at sea' - Metro.co.ukRoyal Mail postman four times over limit said he only crashed as he was 'looking at sea' Metro.co.uk... Read MoreRoyal Mail sorting office building in Brierley Hill sells for more than £1.1million - Stourbridge NewsRoyal Mail sorting office building in Brierley Hill sells for more than £1.1million Stourbridge News... Read More‘Some kind of death wish’: Inverness housing development; plus Royal Mail hold-ups; and Inverness school failings - Inverness Courier‘Some kind of death wish’: Inverness housing development; plus Royal Mail hold-ups; and Inverness school failings Inverness Courier... Read MoreRoyal Mail's 'most important' change that will impact every household in UK - Daily ExpressRoyal Mail's 'most important' change that will impact every household in UK Daily Express... Read More'Postboxes of the future' being added to more Bristol streets - Bristol Live'Postboxes of the future' being added to more Bristol streets Bristol Live... Read More       
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Latest Community Discussions About Royal MailWrong item delivered?15h agoReceived someone else’s parcel instead of mine, had 2 names on it so looks like it was redirected to me. Customer service ain’t replying 😩 Royal Mail Delivery driver stole £10K plus from us over 3 month period and RM refuse to deal with our claims.18h agoTLDR Royal Mail stole £10k+ from us over 3 month period. RM delivery driver end up being fired. Stealing stopped. RM Still refused to pay out on any of our claims due to claim period passing. Hi, We are a company in England that regularly sends Special delivery mail out on OBA (on business account) and also pays more incoming mail/parcels that we get collected by Royal Mail from around the UK. The following, all occurred on incoming mail, purchased via Royal Mail website. We lost 18 devices, with a cost price of just over £9000 (with a claimable value of almost £6,000) Across 10 incidents between 24/7/25 and 15/11/25. 2 incidents were tracked 24 and the other 8 were Royal Mail Next Da... Royal Mail not willing to compensate against RM delivery driver stealing from us 10 times in 3 months18h agoLocation: England, UK 🇬🇧 TLDR Royal Mail stole £10k+ from us over 3 month period. RM delivery driver end up being fired. Stealing stopped. RM Still refused to pay out on any of our claims due to claim period passing. Hi, We are a company in England that regularly sends Special delivery mail out on OBA (on business account) and also pays more incoming mail/parcels that we get collected by Royal Mail from around the UK. The following, all occurred on incoming mail, purchased via Royal Mail website. We lost 18 devices, with a cost price of just over £9000 (with a claimable value of almost £6,000) Across 10 incidents between 24/7/25 and 15/11/25. 2 incidents were tracked 24 and th... Royal Mail Delivery driver stole £10k+ over 3 month period, fired, and we received £13.65 compensation…18h agoTLDR Royal Mail stole £10k+ from us over 3 month period. RM delivery driver end up being fired. Stealing stopped. RM Still refused to pay out on any of our claims due to claim period passing. Hi, We are a company in England that regularly sends Special delivery mail out on OBA (on business account) and also pays more incoming mail/parcels that we get collected by Royal Mail from around the UK. The following, all occurred on incoming mail, purchased via Royal Mail website. We lost 18 devices, with a cost price of just over £9000 (with a claimable value of almost £6,000) Across 10 incidents between 24/7/25 and 15/11/25. 2 incidents were tracked 24 and the other 8 were Royal Mail Next Da... Item stuck at “we’ve got it”18h agoTitle pretty much sums it up. I posted a package on 13th February via royal mail international tracked standard to spain and theres been no updates since. Is my package lost and should i be concerned? Just got hire as customer delivery driver18h agoHey ppl, so I just got hired as a customer delivery driver. I want any drivers to let me know any tips and pieces of advice you have for me as a new young (20 yrs old) delivery driver. I have been doing Royal Mail on agency for the past 9 months which was alright. Horrible over Christmas in terms of workload (although customers spoiled me with chocolate and tips). But yh I've got delivery experience so navigation etc shouldn't be much of an issue. Is it safe to assume the job will be a little but more relaxing than what I have been doing which is multidrop? (anywhere from 80-140 ish parcels a day) Also how do your breaks work? And hours? The hiring manager did say that two ppl... Has anyone had any issues with Royal Mail - D?20h agoI have ordered a lot of packages off Sugargoo and only ever had an issue once. Recently I paid for two packages with Royal Mail - D in which I usually use Royal Mail. It has been weeks and no update on parcel being sent or replies to my messages. Are Sugargoo still operating? Or where is best to go? Would you say this £450 order is now lost?23h agoNever had a problem with Parcelforce before. But since the official merger, they've lost 2 out of 3 in the last two weeks. Is this definitely lost or would you say there is a chance of it turning up? I rang Royal Mail and they said they don't know and can't ask the parcel centre to raise a search etc. [REVIEW] Jordan 5 Grey Wolf from Joy Sneakers 🔥🔥🔥1d agoQuick and important note before anything else: this is just my personal opinion based on the pair I received. I’m simply a sneaker enthusiast who pays close attention to details and enjoys reviewing sneakers. This review is for educational purposes. ———— 👉 Brief Description: The Nike Air Jordan 5 Retro 'Wolf Grey' features a Wolf Grey nubuck upper with Light Graphite accents and an embroidered '23' at the lateral ankle. Released in May 2011, the sneaker also comes with speckled white shark teeth and an ice-blue translucent outsole. ✍️ My Opinion: Classic pair right here, simple, clean, and still holds up after all these years. The Wolf Grey colorway... [REVIEW] Jordan 5 Grey Wolf from Joy Sneakers 🔥🔥🔥1d agoQuick and important note before anything else: this is just my personal opinion based on the pair I received. I’m simply a sneaker enthusiast who pays close attention to details and enjoys reviewing sneakers. This review is for educational purposes. ———— 👉 Brief Description: The Nike Air Jordan 5 Retro 'Wolf Grey' features a Wolf Grey nubuck upper with Light Graphite accents and an embroidered '23' at the lateral ankle. Released in May 2011, the sneaker also comes with speckled white shark teeth and an ice-blue translucent outsole. ✍️ My Opinion: Classic pair right here, simple, clean, and still holds up after all these years. The Wolf Grey colorway... Royal Mail International Tracked & Signed to Australia stuck on ‘Accepted at Parcelshop‘ for 10 working days...1d agoHello, I dropped off a simple letter at the Paddington Quay Post Office in London on 9 February. * Service: Royal Mail International Tracked & Signed * Destination: Australia * Item type: simple letter (not a parcel) * Posted: 9 February (Monday morning) * Current status (Royal Mail): ‘Accepted at Parcelshop’ * Time elapsed: 10 working days * Australia Post: recognises the tracking number, but only shows ‘Pending’ Has anyone else had this happen with a letter to Australia? Did it eventually update / arrive, and how long did it take? Is being a postie THAT bad?1d agoHello, I'm in this sub because I've been toying around with the idea of becoming a postie for about a year. I have a horrible high-responsibility job in an office which has led me to develop anxiety, and I don’t even think I'm cut for an office job. I'm very outdoorsy and used to be very active previous to sitting 8 hours a day in front of a laptop. The only thing holding me back from applying is all the negative rants I've seen in this subreddit 😅 but frankly, I would swap my insane stress levels for physical exhaustion any day! Is it really THAT bad? Has anyone gone through a similar career change previous to working at the royal mail? UK to Bulgaria Shipping: Parcel stuck in transit since Jan 31st - Advice needed!1d agoHi, I was wondering if anyone could help me understand how shipping to bulgaria works as i have a bit of an issue. I sent a parcel to bulgaria from the uk on the 27th Jan. That's my first time sending a parcel to bulgaria so i expected it to arrive in 3 - 5 business days as mentioned on their website. The item was recieved by royal mail and on the 31st, i got the update that it was in transit, leaving the uk. I have read previously on the internet and heard from friends that sometimes customs might take a few days and i was fine with that, however, it has now been a couple weeks and there has been no update to the tracking information. From royalmail website, i was linked to bgpost we... Parcelforce tracking not updating?1d agoHi, i bought an item and the postage used is parcelforce express 24. Royal mail collected it from the seller last Friday and there has been no tracking updates since. It should've arrived today but it still hasn't - Is it likely that it's just sitting at the seller's local post office? On parcelforce tracking it says no scans. Parcel stuck For 5 days at mail centre.1d agoMy parcel is currently at my local mail centre since the 18th and has not moved, it's a medium sized one, is this quite normal for the tracked 48 service? The Handbag Clinic - anyone sold a bag with them?1d agoHi, has anyone sold a bag with The Handbag Clinic? As of the last few months, they had some seriously negative reviews from sellers. They do provide free shipping labels with UPS and Royal Mail, but neither contains insurances which means, if it goes missing, it's only covered for £75!!! Has anyone sent a bag to them in the past? did you pay for your own courier or used their labels? Thanks! Anyone else having issues receiving their funds for completed orders?1d agobuyer clicked everything okay and left positive feedback, had the email saying funds would be transferred to my balance...but it's still saying 0 and that my pending balance is still the amount I made in sales. Customer support is non existent, just explains how getting paid works no update on whether theres technical issue or not 🙄 funds are normally either instant or say its processing for a day then I get it. Only error message I see is with Royal Mails tracking which isn't true as everything has been marked as delivered on both the app and R.M's website. Boker Plus CLB Subcom FB Fixed 2-3/8" Plain Blade with Skeletonized Handle - BO012 - £751d agoDiscontinued - looking for £75 posted UK (via Royal Mail Tracked) Signs of use see photos Comes with sheath Thinning out my collection see other posts 🤝 [FS UK/WW] Rehoming Mini Kelly Vert Verone from Steven, 11:11 price ✨1d agoHello everyone! I’m selling a Mini Kelly In Vert Verone Gold Hardware from Steven (High Tier) ✨ Worldwide Shipping 🥰 Item: Mini Kelly in Vert Verone from Steven, Brand New! Seller and factory: Steven / GPC Mode Price: I bought it for \~£365 at the time including shipping and PayPal Fees. Selling price: £365 (\*\*shipping included to UK/EU, US + £10\*\*) To UK/EU, shipping is FREE (UK Royal Mail Tracked 48hrs). To the US shipping is £10 (I’m covering a part, as shipping overseas is \~£25). For overseas countries, it will arrive with your national carrier and \*\*I will declare and WRAP IT AS A GIFT! I HAVE ALREADY SENT STUFF TO THE US POST TARIFFS AND NO ISSUES, NO TARIFFS... What service does the London HC use to send out completed passports?1d agoDoes anyone know what service the London High Commission uses to send passports out to the applicants once they’ve been printed in Canada and received back in London (eg Royal Mail vs a courier like FedEx or Eviri)? Potentially moving house and would have a redirect on RM items, but obviously won’t work on couriers… Content Safety: All discussions are automatically filtered for inappropriate content to ensure a safe browsing experience. |
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