Online Royal Mail Tracking

I sent a parcel in the UK via Royal Mail Special Delivery by 1 pm. Tracking shows it as delivered, but the recipient never received it and the proof of delivery is unidentified. The item was expensive, and I paid for extra compensation cover. I want to file a Royal Mail claim but I’m not sure which option to pick—‘lost’ or ‘damaged’—to get compensation quickly and make the claim as strong as possible. Which is the right choice? Any advice?

Hey! I’m u/28TEN, and I started this sub because there wasn’t really a decent place on Reddit for UK online sellers to talk shop. r/ecommerce is mostly US-focused. The UK subs that exist are basically dead. So here we are. # What this place is for If you sell online in the UK, whether that’s Etsy, Amazon, eBay, TikTok Shop, Shopify, WooCommerce, or something else entirely, this is your space. Share what’s working, ask for help with what isn’t, vent about Royal Mail, compare marketplace fees, talk about HMRC headaches, or just say hello. Sole traders, side hustlers, small teams, bigger operations. All welcome. The only thing we care about is that you’re selling (or want to sta...

I've just received back an item that I've posted about 2 weeks ago. It's fully sealed, as sent and it was only £1. The royal mail sticker says not collected. The order is, however, marked as complete and I've got auto positive feedback. Should I contact the seller or not worry about it. It's just very strange.

https://www.reddit.com/u/nobelprize4shopping/s/wSjOenCVgK 30 ml bottles: Roja Dove Enslaved Roja Dove Unspoken for sale. Each bottle has been sprayed max 4 times. Bought at least 10 years ago direct from Roja Dove, stored in dark, cool environment. UK sale ONLY. £35 each, £65 for both. Price includes PayPal fee and Royal Mail dispatch. First time trying to sell here. ETA would prefer to sell both together

I have a supplier based in the UK with Royal Mail delivery. Literally has all the perfumes. Sharing for free

Ordered something last Thursday with 48hr delivery but I've not had any updates since almost a week ago after they accidentally sent it to Stowmarket then sent it back to Chelmsford

Mid Februray I sent a device from braun that I got from amazon In for repair, It was sent back to me and marked as delivered on the 25th of Februray I had no idea it was delivered until the next day and there was no parcel. It was sent back though Royal mail with the proof of delivery photo being a picture of the front gate with the parcel just on the floor. I sent a email to them though customer servise that was on the bottom on the repair pageon the braun site, got a reply asking for my details and then igonred me ive tried contacting them muitple times and have either been ignored or been told to contact someone else and have been giving the run around not getting anywhere. I gave a bad...

I live in New Zealand and back in January I ordered an item to be sent to a friends workplace in London. He was going to then forward this on to me in New Zealand as th sender does not ship to us. The tracking code shows the item being in the warehouse since 23 January. The Royal mail website is a mad circular navigation that I have not been able to find a form to move my item along. It is not officially lost, so the sender cannot claim or resend the item, and I cannot seem to find a way to contact Royal mail using any web forms. The email address I have managed to find bounced back telling me it is not valid. How can I progress this item? It’s been months of frustration Thanks

Back in January I ordered some eczema products for my daughter. The products were shipped and my tracking code shows them as sitting in one of their warehouses. I’ve gone on a long hunt on their website to find a contact email address (I’m from New Zealand), to try and move it along. The claims form for lost items fails on me and tells me to contact the sender, their sender tells me royal mail needs to change the status of the item before they can move I am stuck in limbo with no apparent easy way to contact Royal mail to move this thing along. Any ideas or suggestions? All I want is this product to be shipped so I can help my daughter out.

Hello all 👋🏻 I'm in Belfast (BT12) and haven't received any post since last week. I'm waiting on some important correspondence as well as a parcel from the hospital containing stuff I have to drink before a procedure. Has anyone in Belfast or further afield had the same issues with royal mail? Or would there be any staff that would know of any issues in this area recently? Thank you in advance 🙏🏻

Timestamp and Pictures: https://postimg.cc/gallery/c8LMRcn Lamzu Maya Fnatic 8K - £60 \- Used condition \- All accessories included \- Stock skates + dust sticker ATK F1 Ultimate 2.0 - £50 \- Like new, used <2 hours \- All accessories included Ninjutso Ten Air - £50 \- Barely used \- No stock skates Ninjutso Sora V2 - £40 \- Used \- Includes 4K + 8K dongles, stock skates also included \- No original cable (price reflects, port is narrow so not all cables fit) Artisan Zero Mid XL (Orange) - £45 \- Like new Artisan Hien Soft XL (Navy) - £50 \- Arrived last week - used once, no wear (texture may look uneven due to lighting) Shipping via Royal Mail Tracked 48 incl...

Ich habe über eBay etwas aus dem Vereinigten Königreich bestellt, und da sie nicht mehr Teil der EU sind, musste ich einen Weiterleitungsservice (Reshipper) nutzen (ich komme aus Deutschland). Ich habe MyUS verwendet. Als ich den Artikel zurück zum Verkäufern senden wollte, fing es an... Die Sendungsverfolgung des Rücksendeetiketts, das ich MyUS geschickt habe (Gott, wie oft ich es denen schicken musste, weil sie offenbar nicht in der Lage sind, ihre Arbeit zu machen oder richtig zu lesen…), zeigt, dass es nie verschickt wurde und Royal Mail es nie abholen konnte (ich habe die Abholung dreimal angefordert!). MyUS hat außerdem eine Gebühr für das Rücksenden an den Absender über ...

I ordered something from the UK via eBay, and since they are no longer part of the EU, I had to use a reshipping service (I'm from Germany). I used MyUS. Unfortunately, when I wanted them to return the item back to the sender, they never shipped it. The parcel tracking from the return label I've send them (my god, how often I needed to send it to them, because they're to flatbrained to do their job...) shows it never got send out an Royal Mail were never able to collect it (I've send the collection request 3 times!). MyUS also charged me a 'return to sender' fee from my PayPal account, even though this service was never completed and the accepted return time is ...

I bought something from Ebay in NE postcode area, ironically where I also live. So they've sent it to their superhub, just outside Manchester. How the **** does that make any financial or logical sense? The sorting office doesn't think; oh, it's local, let's keep it local. No, it has to be processed by the SUPERHUB.

Anyone else have a package sit at Peterborough (UK) or somewhere else since last week? Mine's going to Denmark and I've never experienced such a delay with Royal Mail and it has me worried

Hello everyone. I mailed my US passport, completed DS-82 form, confirmation of payment, and photograph through Royal Mail Special Delivery on 18 March. Included inside was a prepaid envelope with a return address. It was delivered on 19 March. However it's been over a week now and I never received an email stating they received my application and passport. I'm starting to become very anxious about this, has anyone experienced this before?

Ordered headphones on the 16th ,went to PO to collect them when they were shown ready on 25th. Got handed a blank paper with label on it, lol . Since I refused collection Royal mail started return by themselves. I sent refund request on Vinted which went to the scam seller, who in turn started a return request too for my refund. Auto-message gives 1st April when payment goes through if seller doesn't get return. He has since stopped replying. Return address looks bogus online and he has no reviews on the app. (I know , I know :/). Already messaged help centre with all evidence but no reply in more than a day. I've read elsewhere they sometimes reply in a week. Got a couple qu...

so i recently had a notification that a parcel was coming today it said it was delivered but when i confirm the postcode to see where it is its not valid it either asks me to confirm it even after i have or it doesn't let me due to only being allowed a limited amount of attempts and to try again later, ive contacted royal mail they said its a parcel force worldwide delivery but ive put the tracking code into that and it says its a royal mail one ive checked any safe spots and theres no card and i cant arrange re delivery as its already arrived what is going on i dont even know what it is all i can think of is boots opticians sending my lenses out as i didn't collect them but do the...

Bashful Squirrel (display only, excellent condition, bum tags only) asking £50 Malachy Dragon (BNWT, slightly wonky head from original run) asking £50 Smudge Pig (BNWT) ideally I would like to trade for Smudge Panda or Smudge Bear. Asking £40. I’m open to fair trade offers on any and can combine or partial trade for my DISO Quinn Fox. I don’t collect Amusables, sorry! For an idea of what I like, my other ISOs are Opalite Dragon, Cushy Fox, Riverside Rambler Fox and Large Smudge Elephant. Please add £5 for 48h tracked postage with Royal Mail. Payment through Paypal G&S.