Online Parcelforce Tracking

Okay, making a brand new post. Thank you to everyone who responded on my last one. Im immensely stressed out with the whole thing. Looking at the tracking it says the service used is “parcelforce express 24”, there has been no update since it was collected at 10.30 am Saturday. The seller said they were told Sunday delivery (this quite clearly, has not happened) So, does anyone possibly have any idea when this parcel is likely to arrive please as it’s time sensitive.

hey all placed an order on the 6th of January, heard nothing for ages. then at around 4am (im in in the UK), i got a notification on the shop app a shipping label had been created. i checked and it wasnt a DHL Express label, but a Royal Mail one, which currently says Ayaneo dispatched the item to them and that it will have tracked 48 delivery once in the UK. my questions are: 1. it says it was dispatched on saturday, but i was never notified, is this normal? 2. is it normal for it to be shipped via royal mail/parcelforce and not DHL? 3. Will this affect any Customs/Duty fees due to the swap in shipping company? 4. How long do you think it will take to reach the UK and be handed over ...

Hi all, just hoping for some reassurance really. I've ordered something from the US, the latest update I have is the below, and nothing since then - how long does this part of the process usually take? Due to the cost of the item I'm getting a bit concerned now. On the stages section, it's stuck at "Arrived in the UK" with next stage being "In delivery depot" if that helps. |5/1/2026|10:54|International Hub|Awaiting Customs clearance| |:-|:-|:-|:-|

Sorry for posting in here - I have a large box that the local post office will most likely refuse for lack of storage. Can these be dropped off at the local Royal Mail sorting office instead? Trying to use the website to find parcelforce locations but they seem to make it rather difficult in finding them or there is simply not any in the local area (Warrington). Any help will be appreciated.

I tried booking a collection for a 30kg parcel yesterday. No one turned up during the stated time window. I then called RM phone support, sat on hold for 70(!) minutes, and was told the time isn’t guaranteed, but that if no one arrived by the end of the day, I should call back. By the end of the day I received a pretty useless generic email: “We’re sorry but we were unable to fulfil your collection request”, basically saying I could either get a refund or rebook for the next day (today). Foolishly, I rebooked. You guessed it, no one has shown up today either. I’m currently back on hold with RM support (40 minutes so far, hopefully someone answers soon), but this has been incredib...

I am expecting an international delivery. It arrived at a Parcelforce on Jan 5. It's now Jan 16 and I haven't received any update, and the customs fee payment letter is missing too. Any solution or experience with this? Anything helps, as I am worried that the item will be returned soon if nothing happens...

3 days in a row Parcelforce have claimed they’ve attempted delivery of my parcel - they definitely have not. I tried calling the customer service number and the automated voice said they have too many calls already to take any more and hung up on me. Is there any way I can get through to a human being who can help me sort this out?

I was using a small fulfillment company in UK but they are closing down and gave me a month notice so I need to find alternative fulfillment company in UK fast. This is side business and have very little SKUs (only 2 or 3) with 2 pallet loads to re-allocate at the moment. No need fancy fulfillment company that provides wide variety of service but mainly storage and shipping within UK with ParcelForce or alternative cheap domestic courier. Please help since I do not know any other fulfillment company in UK. Thank you

I missed a delivery at home from Royal Mail special delivery (not parcelforce) and I asked for redelivery to my local post office. The package was then re-delivered but upon collecting at my PO they said there was a £1 charge showing on the system I had to pay to collect it. I asked PO for a fee document or chart that shows this fee but they said there isn’t any but the system says to charge £1. They said this was a new charge from this New Year and that there was no charge last year. But I’ve not seen any information about this and when I booked redelivery, it never warned me about any fees. Has anyone heard about this?

I ordered an item from someone in China for a pretty decent deal. 3 or 4 days after I paid the listing was removed due to something with the sellers account. My order wasn’t cancelled as it was already paid and could theoretically come. I‘ve waited for about two or three weeks now with no reply from the seller. I was convinced it wasn’t coming. Anyway, I get a message today from the guy saying his account had been hacked but he managed to get it back and the sale I made was genuine. I now have a parcelforce package coming from China next week. Has this happened to anyone before? Is it to be trusted?

Dropped off my clients package this morning with Parcelforce for delivery by tomorrow. I did this at 9.23am. It is now 6.30pm and there has not been any update. I went by the post office and they said they don’t have it anymore and Parcelforce picked it up. This is a really important client and the work can’t be replicated (custom art)😫 do you think it is as simple as the system not updating or should I actually be concerned?

I arranged a collection for today for a large package for parcel force to collect. It weighs 25kg and is 120x70 cm in size. I know my postman well and there is no chance he could take it. I always assumed royal mail and parcel force were two separate companies so i am hoping parcel force come in a big van. However, the 3 hour window i got, is the exact 3hr window that i always get when i receive packages from Royal Mail. Is this just coincidence or will royal mail actually try to take it?

Ugh! I’m expecting a Parcelforce parcel and only have a 9-digit reference number. A delivery was attempted, but no card was left. I can’t arrange a redelivery or nominate a neighbour online because the system won’t accept tracking numbers with fewer than 14 digits?? Parcelforce are unreachable by phone. I’ve waited over an hour in the queue with no answer. The parcel is from an Amazon seller, and I’m unable to collect it from the depot. What are my best options?

Yes, there is a high likelihood of significant shipping delays across Poland today, January 12, 2026, due to a combination of factors. Here's a breakdown of the current situation: * **Post-Holiday Peak Season:** The period following Christmas and New Year's is experiencing high parcel volumes and extended transit times for all major carriers, including Poczta Polska, InPost, DPD, DHL, and UPS. This backlog is still being processed. * **Public Holiday Impact:** January 6, 2026, was Epiphany, a public holiday in Poland, which resulted in limited or no delivery and collection services. The residual effects of this holiday are still contributing to delays. * **Port Congestion:** M...

I’ve been temping with RM for 5 weeks. I get a mix of duties as required. By far and away my fave activity is driving solo and delivering large parcels following the PDA sequence. starting to wonder if I should apply with ParcelForce and just focus on that … anyone got any experience with that? aside: I would have asked in r/parcelforce but its only got 5 members lol

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This was just a £10 oil filter for my car. Yesterday I had an email saying they had tried to deliver but nobody was in (weird because it doesn't need a signature anyway, they usually just leave stuff by the door). Checked ring doorbell and yep nobody came, no card left. Assumed they had forgotten to put it in the van but booked it as a 'nobody was in' so it didn't ruin their stats on paid 24h delivery. The site now says I should book a redelivery, which is fine except when you go to do that, it needs the number left on the 'you weren't in' card! Which I don't have because nobody ever came! Do I just wait and see if it turns up at some point? It di...

Hi /royalmail I'm just wondering if there's anyone who can enlighten me on what's happening with my parcel. The Parcelforce postage label was created on January 1st with collection on the 2nd and it reached the Basingstoke Depot the same day. The next update was the 4th when it reached the Coventry hub. The next day (5th) I get a message telling me that they're sorry but my parcel was accidentally sent to the Shrewsbury depot. That's strange but whatever, accidents happen. Since then the tracking has not updated. Given the recent weather, i'd expect some level of delay moving around the country but i'd expect the tracking to be updated at the very leas...

Yes, there is a high likelihood of significant shipping delays across Poland today, January 8, 2026, due to a confluence of factors. Key reasons for anticipated delays include: * **Post-Holiday Peak Season:** The period following Christmas and New Year's is experiencing high parcel volumes and extended transit times, leading to ongoing backlogs for all major carriers. * **Public Holiday Impact:** January 6, 2026 (Epiphany) was a public holiday in Poland, which resulted in limited or no delivery and collection services, and residual effects may still contribute to delays today. * **Port Congestion and Strikes:** Major Polish ports such as Gdańsk and Gdynia are facing 2-day delays, ...