Online Parcelforce Tracking

I recently relocated to the UK from Japan and shipped 4 boxes of personal belongings. 2 arrived without any issues. 1 is now with Royal Mail asking for customs payment (we have completed Transfer of Residence, so not sure why that’s happening). The last box is the most confusing — ParcelForce has sent me a customs form asking me to declare every single item inside. Everything was already declared in detail on the Japan side. It’s all used personal items: clothes, pillow, keyboard, handbags. Realistically, who remembers exactly how many pieces of clothing are in one box? Relocating is stressful enough without having to reconstruct an inventory from memory. I’ll call them on Monday,...

Warning fairly long read. Tldr, Bought from Pakistan. Was sent 2 fake tracking numbers. Seller got banned and I was refunded. Order turned up a few days later. I'm not going to go into complete detail as I'll be here all night typing it. But I'll happily answer any questions. Most of you are going to call me ****** and you are probably correct. The issue with me is I like to give the benefit of the doubt plus with eBay buyers protection is really good so I took the risk. 12 days ago. I ordered a UFC Pakistan belt. I know these where boot legs. But it looks decent for £120. I asked the seller questions. Seller informed me he didn't have anymore on hand but would h...

I have a parcel stuck in customs since the 17th Feb. Tracking from the 17th Feb when it arrrived in the UK states information needed and awaiting clearance. I have not been asked for any information. I have tried contacting parcelforce who were no help. If parcelforce are no help and you can't contact customs then what are you meant to do about the parcel when it states information needed? Does anyone have any advice?

Although it seems to be only the parcelforce guys with those and the odd agency guy here being unlucky but even when it’s some of us RM guys in a high vis green vest from a further distance it scares the **** out of me cause I’m thinking it’s a manager

So Parcelforce have apparently lost a parcel that was on its way to me. Said they attempted delivery (they did not ... no card left either), I used the app to rearrange for new date, it never turned up then either. A phone call and they said someone would be in touch by phone or email to arrange dropping it at my local Post Office ... no one got in touch so I called back and now they are saying it appears to be lost. I'm to give them five days to try and find it and send to the Post Office and update the tracking, but if it isn't found by then, they were basically like 'tough ****' (not in those exact words but). It's not a hugely valuable item but at around £60 I...

My partner and I are stuck in a ridiculous situation with Parcelforce. His family sent us a birthday parcel from Ireland with an aimed delivery date of February 18th. We have been home every single working day to receive it, yet every day the tracking updates to "Attempted delivery" at a specific time. No knocks on the door, no one has called, and no physical delivery cards have been left. After several of these ghost attempts, the tracking showed the parcel was being held at the depot. Yesterday, my partner made the journey to the nearest depot to collect it (an hour away). Even though he had his passport, they refused to hand over the parcel because he didn't have a specifi...

Sent Parcelforce 24. No updates since collection and customer has now lost patience and demanding a refund. I'll be over £400 down due to this if I issue the refund. I've rang Royal Mail who just said open a claim. I've never ever had an issue Parcelforce before but since the merger with Royal Mail, they've seemingly lost 2 out of 3 since RM started picking them up instead of the usual Parcelforce driver. EDIT I'm going to have to refund both this one and the one lost from January which has still not updated as I've got both customers breathing down my neck and worried about a credit card claim. My question now is what if it does turn up, am I able to canc...

I’m looking to buy my first ILF recurve setup and I’m considering splitting the purchases for my components between Lancaster and Alternative Services. Has anyone here purchased from Alternative in the last few months? If so, did you have any issues with tariffs, customs, or duties or anything like that? Did you use the parcelforce shipping or UPS option?How long do it take to receive your order?

Never had a problem with Parcelforce before. But since the official merger, they've lost 2 out of 3 in the last two weeks. Is this definitely lost or would you say there is a chance of it turning up? I rang Royal Mail and they said they don't know and can't ask the parcel centre to raise a search etc.

I posted a large parcel weighing 20KG using Express24 to a customer's address where I was also performing other work. I was at the customer's site on the delivery day and later saw the "missed delivery-no answer" message on the tracker. CCTV and the 24/7 manned security post show that no such delivery was attempted. There's a next day guarantee with a 50% refund for late deliveries. However performing a scan for "missed delivery-no answer" seems both fraudulent and a way for parcelforce to worm it's way out of the guarantee. How do I contest this with parcelforce to get my 50% refund? I paid for a premium product in good faith and expect the terms...

Hi, i bought an item and the postage used is parcelforce express 24. Royal mail collected it from the seller last Friday and there has been no tracking updates since. It should've arrived today but it still hasn't - Is it likely that it's just sitting at the seller's local post office? On parcelforce tracking it says no scans.

* **Item Details:** 18 Carat (Hallmarked 750) Yellow And White Gold Ring Set With Certified Laboratory Round Brilliant Cut Diamond In Centre With Natural Round Brilliant Cut Diamonds On Double Halo And Shoulder. Laboratory IGI Number: LG530294811, Shape: Round Brilliant, Diamond Weight: 1.04 Carat, Colour: D, Clarity: VS1, Natural Diamond Weight: 0.50 Carat Approx, Size: J And Half (has been taken in slightly so will be smaller refer to photos for measurement in centimetres shown at widest point horizontally and vertically). * **Source:** Design Centre Jewellers, Jewellery Quarter, Hockley, United Kingdom and I paid £4260.  * **Selling Price:** £850 inc shipping for UK other countries ...

So ordered some thing that was coming from Tokyo it’s only small package but there’s been no update since 11th of Feb on bot Japan tracking and parcelforce ? Any views on what to do or any one also in same position status says Dispatched from sorting centre

[](https://www.trustpilot.com/reviews/6995f76eebe8b395dd627e4a) I placed an order on 6 February 2026 and made payment the same day. Initially, there was communication from Malia acknowledging my order and thanking me for the purchase. I was provided with tracking details through Parcelforce Worldwide (Parcel Force 48 service), which showed “Sender has despatched item” on 8 February 2026. However, when I checked the tracking again on 13 February 2026 and today 20th February, there had been no further updates beyond the original status. I emailed the company requesting a delivery update on the 14th February and 18th February, but to date I have received no response. I also contacted them...

https://preview.redd.it/rpazix50vfkg1.png?width=789&format=png&auto=webp&s=cf7b545f75816e0ee02ed96da4495e45bdf346c4 https://preview.redd.it/v6h2fwvpvfkg1.png?width=713&format=png&auto=webp&s=3b39fa7324d21737c7868c4cd2506a79599dafa7 https://preview.redd.it/c3iteh1zvfkg1.png?width=726&format=png&auto=webp&s=c51a1709d5b5044319c3f054ec454642b5f5113b So aparently and after like 6 months of waiting there was a delivery attampt, and it someone wasnt delivered, even tough I live in a residencial building where there is always someone receiving packages and stuff. It says that they left a note but there was no note left. A...

I wish someone can advise. Had a parcel sent from Germany via dhl, I guess it went to Parcelforce. PF they “attempted delivery- no answer” on Friday- this is untrue as I was home all day. I then redirected parcel to nearest post office as the depot is 2 hour drive away. Unfortunately the parcel showed attempted delivery again on Monday (untrue as I was home again)- but the tracking shows it never left Manchester depot. I then called them yesterday and advisor said it’ll be delivered home today and to ignore the redirection. It’s definitely not arrived, I’ve tried to arrange Re-delivery to a local post office but now I don’t know if it’s just been lost and the updates are j...

I have a parcel that required a customs fee to be paid and I paid it this morning. When I check the tracking it shows I paid it and then it says that the fee needs to be paid again? When I click the link provided, it says I already paid it. Is it a glitch? When I paid it said they’d deliver it on the 20th. I got email confirmation that my payment went through, but this is worrying me. The email confirmation specifically states “We've received your payment and are preparing your item for delivery on Fri 20 Feb 2026 as requested.” When I check other tracking sites, I get very random statuses such as it being as a collection point for pick-up.. I didn’t ask for that and the ro...

on Monday I had to book redelivery cause the driver never showed on Friday and left no one was hope as excuse after ages on hold and struggling with the automated system I finally booked redelivery for today on Wednesday and after waiting for hours and no one showing up I call again struggle through the automated system 4-6 times till I can finally talk to a real person only to be told the person I talked to previously didn’t even rebook it now I’ve finally got it rebooked for delivery

I have an issue with a parcel that came back from a repair in Germany. HMRC won't play ball at all, without information around the movement reference number (MRN) that will have been part of the export docs as it was sent out. I've been trying many avenues for some months (absolutely hands up, not constantly) to get this info, as only parcelforce will hold it. I get (genuinely) useless, poorly thought responses and/or requests for info that go along with cases being closed. It seems to be a continually endless loop of relatively poor faith efforts to respond. So.... Asking here in case there's someone who might be able to offer some insight. Assuming I have every l...