Online OnTrac Tracking

The Ontrac delivery folks littlerally throw your items from the crosswalk to your porch. There is absolutely no care in the employees from this carrier

I hope this means that shipping times will improve. What do you all think?

I’m hoping for advice on next steps because I feel completely stuck. I ordered a Shark FlexStyle directly from Shark’s official website at the end of November / beginning of December during their big sale. The total was about $200, which is a lot of money for me. The storage case shipped separately via OnTrac and arrived the day after ordering with no issue. However, the actual FlexStyle shipped via UniUni, which I was not aware Shark used at the time of purchase. I would never have placed the order if I had known UniUni would be used. The FlexStyle shipment took over a week just to ship, then several more days to reach my local warehouse from California. It failed delivery once, and ...

I’m hoping for advice on next steps because I feel completely stuck. I ordered a Shark FlexStyle directly from Shark’s official website at the end of November / beginning of December during their big sale. The total was about $200, which is a lot of money for me. The storage case shipped separately via OnTrac and arrived two days after ordering with no issue. However, the actual FlexStyle shipped via UniUni. If I had known that Shark ships with UniUni, I never would have placed the order. The FlexStyle shipment took over a week just to ship, then several more days to reach my local warehouse from California. It failed delivery once, and when I called UniUni I was told it was on the w...

Did this happen to anyone else with ontrac? I hope to everything that this is a mistake because I cannot wait a whole year for this phone like an ***** 🥹 On the unihertz website it also says it expected on 12/29/26 so??? I mostly believe this must be a mistake because apparently the package is in LA which makes sense because I'm an hour out from LA, so if it were to come tomorrow (12/29/25) that would make sense. I don't remember if it said 2026 before but I feel like I would have noticed such a discrepancy... I guess I'll update if it comes tomorrow

Purchased from BestBuy, signature required on delivery. Was at home, got txt from BB that it was delivered, nothing at the door. Checked Ring cam, driver came, tossed the box and left, this was 20min before BB notified me. No recordings after driver left, but box was gone, Ring glitch?. BB text included a link to Ontrac saying I signed for the package, video shows otherwise. After 2 days back and forth with Ontrac text/chat, they told me to send video and my police report. 3 days and nothing, no confirmation from Ontrac they even got my video. During this time I also contacted BB and my credit card. Police said not getting my signature is Fraud on the part of Ontrac. Will i be fighting this?...

After some confusion on delivery date between Best Buy and Ontrac, it was delivered today (actual delivery date)

I placed an order for Dyson's ontrac x porter headphones, yes. This is when they were available on the USA website. I placed my order and received an order confirmation number. I received an email that the order was being fulfilled, but I have not received it yet! Anyone else having the same issue? Thanks

I ordered a Commodore 64 Ultimate computer, and I finally got a tracking number from Commodore and OnTrac early Christmas Eve for a delivery on Christmas Day. It is now the day after Christmas, and its been stuck in Lockbourne Ohio since the afternoon of Christmas Eve. Closest OnTrac delivery facility is Pittsburgh. My question is, will there be lengthy delays due to Christmas? What else should I expect with this experience with OnTrac during this time of the year?

So I ordered some stuff from ridge and surprisingly it got here on time without any damages

I ordered something on November 15, it shipped out via OnTrac on December 12th. If I knew it was OnTrac I wouldn’t have purchased. So it is set to deliver on the 18th but they marked my address as undeliverable and sent it back to the warehouse. I got in contact with OnTrac on the 18th and confirmed my address and they stated they would reattempt delivery in 1-2 business days. Today is the 23rd and the status of delivery was stuck at pending/needing more information so I reached out again. After initiating that second conversation, the tracking updated to delivered 12/22 (yesterday). However the location of delivery is Smyrna, the same city as their processing center. I live about an hour...

honestly have no idea why they were allowed to do this in the first place other then for space for loading more packages but well anyway figured i may aswell put this here i have no idea how far beyond texas this is i will assume it global though unfortunately like most mangement the brass that run ontrac have no ******* clue what goes on below them so this now means the drivers that steal your packages will be looking for every chance to blame us the package handlers so yay fun also this will likely be the only thing i can say as i am in a temporary position that will end soon

Hey all, I wanted to just create a quick chain to see people comment their OnTrac delivery's weight/ size so people could comment below what maybe theirs had or this that to help shape things up. Alot of people have gotten their orders recently and shipment labels are being sent out.

Ordered on the 18th of November. Just got the email today. Seeing some changes after ordering during the drop.

About time goddamn💀💀

Hi everyone! I’m currently experiencing a delay in delivery with OnTrac. Tracking states it was loaded on vehicle on 12/17 and there haven’t been any new updates, just a daily delivery date change; no movement for my package. Has anyone else experienced this? I’m headed out of town tomorrow and may not be here if it magically arrives. Any advice is appreciated!

11 months after ordering, my Piano arrived. No Airwave yet, though. This is batch 4 US. The delivery company, OnTrac, sent me a notice that it was delivered at 1:25am, but it hadn’t. I opened tickets with OnTrac and ROLI about that. It actually was delivered around 2pm today. No new notice from OnTrac, though. Really sketchy behavior from OnTrac.

Hi, everyone. I've been using SwiftPOD since I opened my POD Etsy shop a little over a year ago. This Q4, many of my orders were shipped with Ontrac, which, for the most part, has been fine, but not always. This week, a customer's order was delivered to the wrong door. Based on the delivery photo, my customer thinks it's somewhere in the apartment complex, but they have no idea what door to go knocking on. We're trying to get Ontrac to help us, but...we'll see. This is not my first questionable Ontrac experience, and from what I'm reading, Ontrac has a bad reputation. So as my shop grows, I'm looking to drop SwiftPOD for someone else, ie, Monster Digita...