Online OnTrac Tracking

What is the logic behind this (if there is any)? The package was in New Jersey, at a location about two hours from my home. The next day, it shows up in Lebanon, TENNESSEE. Could this be an error—perhaps it’s actually Lebanon, New Jersey, which would be only about an hour away from my home?

My package has been out for delivery for 2 days now, I’ve contacted ontrac and opened a ticket and they say there is a delay I have a feeling that’s not totally true. Has anyone else had a similar issue?

I ordered my groceries for the month and my heart sunk when I saw they were coming through OnTrac. 3 days ago they set the box on my porch to take a picture and then picked the box back up and took it with them. I contacted OnTrac who told me they had proof it was delivered so there’s nothing they can do. I contacted the company that I ordered from who quickly sent a replacement package. With OnTrac unfortunately. Today the same exact thing happened. I was home and ran outside as they were pulling out of my driveway and tried to chase them down but they took off. Once again OnTrac is telling me they have proof of delivery so they won’t do anything. The website I ordered from said since t...

I just ordered a few things from eBay from 2 different sellers. One seller said “ships via USPS/UPS” and the other said “ships via FedEx” Both sent me OnTrac tracking numbers. Since my last one actually showed up, maybe there is a small chance that at least one of them shows up…. But I’m going to just assume that I’ll be filing reports of no delivery 😞

I wanted to share a list of fragrance discounters that I originally compiled after watching a video. I’ve added a few brief notes where helpful. I’ve personally used a small number of these sites, but not all of them, so this is shared research and limited firsthand experience rather than a full endorsement. Posting this here in case it’s useful. Corrections or additions are welcome. \*\***FragranceLord**\*\* \- Niche focused \- Often out of stock \- Clean site, generally regarded as legit \*\***Sabina**\*\* \- Based in Spain \- Ships to the US \- Often has new releases \- About two weeks delivery \*\***Jomashop**\*\* \- Well-known discounter \- Primarily designers \*\***...

I, unfortunately, am regularly exposed to OnTrac due to using iHerb (terrible shipping at iHerb, or sketchy 3rd party vendor on Amazon: pick your poison). They regularly will state that the package is out for delivery early on in the day, then 12 hours later, at night, state that my address is "incomplete". Nevermind the fact that my address is autofilled and used by numerous other shippers without difficulty. All vendors or business people who might be trying to research this "logistics partner", please avoid them. We would rather pay more for UPS or something legitimate like that.

I can’t understand why The Real Real would use Ontrac for clothes when they are expensive like this. I had laser ship in the past deliver stuff but it wasn’t baffling like this. Why on earth would a package go from NJ(which is 2 hours away from me in NYC) to Tennessee? They have zero humans working their chat as well, so maybe an incorrect sort?

Ordered the HD-03 12/16 , after two weeks it ships, and it’s out for delivery. The HD-03 seems to be shipping really fast along with SL-01 and the basic hoodie and sweatpants.

did my package get stolen? if so what should i do? this cost me over $100 and i need the order asap and is there a way to make sure i dont use ontrac again??

Ordered my gf a new carry on bag and paid for the two day shipping, package “came” in three days and now it’s gone, poof, vanish. I emailed the company I bought from, they are investigating, I emailed ontrac and they claim it was delivered. Weird because NO ONE came up to my house on delivery day. So I drove around my neighborhood and spoke to all my neighbors and no one has a package from me. I’m on good terms with them and it’s happened in the past so we all communicate in the event of an innocent mix up. Basically WTF do I do and how can I expose this BS company.

My tracking says there was a delivery delay and it has been “in transit” in NJ since 12/28. It’s expected today, except they incorrectly wrote the date as 2026. Has this happened to anyone else and did you ever get your package?

With the recent posts of the poorly packaged and delivered FWP inks, wanted to add my experience. I already am well aware of the ire in this sub for FWP for issues associated with them. I ordered a lot of inks during their black Friday sale and only had to pay their $25 shipping fee. This is from accumulating loyalty points (they give out a $10 credit every month, and there are other ways to earn) and redeeming them to apply to the inks which were already 50% off with the sale. I always opt out of the purchase/shipping protection fee. My order was shipped in two shipments from within the US as FWP now uses third party fulfillment facilities to process/pack/ship orders placed here - it is ...

The Ontrac delivery folks littlerally throw your items from the crosswalk to your porch. There is absolutely no care in the employees from this carrier

I hope this means that shipping times will improve. What do you all think?

I’m hoping for advice on next steps because I feel completely stuck. I ordered a Shark FlexStyle directly from Shark’s official website at the end of November / beginning of December during their big sale. The total was about $200, which is a lot of money for me. The storage case shipped separately via OnTrac and arrived the day after ordering with no issue. However, the actual FlexStyle shipped via UniUni, which I was not aware Shark used at the time of purchase. I would never have placed the order if I had known UniUni would be used. The FlexStyle shipment took over a week just to ship, then several more days to reach my local warehouse from California. It failed delivery once, and ...

I’m hoping for advice on next steps because I feel completely stuck. I ordered a Shark FlexStyle directly from Shark’s official website at the end of November / beginning of December during their big sale. The total was about $200, which is a lot of money for me. The storage case shipped separately via OnTrac and arrived two days after ordering with no issue. However, the actual FlexStyle shipped via UniUni. If I had known that Shark ships with UniUni, I never would have placed the order. The FlexStyle shipment took over a week just to ship, then several more days to reach my local warehouse from California. It failed delivery once, and when I called UniUni I was told it was on the w...

Did this happen to anyone else with ontrac? I hope to everything that this is a mistake because I cannot wait a whole year for this phone like an ***** 🥹 On the unihertz website it also says it expected on 12/29/26 so??? I mostly believe this must be a mistake because apparently the package is in LA which makes sense because I'm an hour out from LA, so if it were to come tomorrow (12/29/25) that would make sense. I don't remember if it said 2026 before but I feel like I would have noticed such a discrepancy... I guess I'll update if it comes tomorrow

Purchased from BestBuy, signature required on delivery. Was at home, got txt from BB that it was delivered, nothing at the door. Checked Ring cam, driver came, tossed the box and left, this was 20min before BB notified me. No recordings after driver left, but box was gone, Ring glitch?. BB text included a link to Ontrac saying I signed for the package, video shows otherwise. After 2 days back and forth with Ontrac text/chat, they told me to send video and my police report. 3 days and nothing, no confirmation from Ontrac they even got my video. During this time I also contacted BB and my credit card. Police said not getting my signature is Fraud on the part of Ontrac. Will i be fighting this?...