Online OnTrac Tracking

So we (my wife and I) do the whole food service thing. It just makes sense for us and it’s very affordable and there’s no waste. Anyways we had been with Home Chef for a while and left because of issues with shipping and food freshness issues. After a long break we went back. Our first order shipped as usual with FedEx, well second delivery is supposed to arrive today. I check the tracking to see the estimated time frame only to be taken to OnTrac and see that our delivery is now going to be a day late . WTF!! I’m guessing a few things will now happen, damaged, food is warm, and or we don’t get it at all!! I have have HC checking on this issue and I’m waiting on a response back fro...

I mean really. This is supposed to be going to MN.

Hi all, thought I’d post an actual positive experience. I made two seperate orders. One was on track to delivered on time and the other said it was never received by Ontrac even though Nike sent it days prior. I looked up the tracking number on Ontrac site and used their chat option. First package customer service was able to confirm delivery address and was delivered safely that day. 2nd package they told me wasn’t received yet. Magically after I spoke them the package was now received and was delivered next day.

At first I was horrified to receive a box in this condition, but after reading this subreddit I realized how lucky I am - I received the box and nothing was missing!! Not only did they deliver my order a mere 8 days after I placed it, they were kind enough to pick up everything that fell out of the smashed box and stuff it back in!! I ordered a bunch of vegan shake powder that comes in airtight/waterproof bags. All but one of the bags managed to survive unruptured, so all they need is a good bath to wash off the clearly-visible filth from where-ever they fell out of the box and were stuffed back in and they'll be good to go! Congratulations OnTrac on a successful delivery!! (Blue th...

Has anyone had OnTrac deliver an empty box!? The box was loosely taped back together. I think the OnTrac delivery drivers or warehouse workers are stealing packages because they know there are no repercussions! Nordstrom will not refund my money. I was escalated to delivery research team manger and he said they have proof it was delivered. The only proof that I have that it was empty was the OnTrac delivery person loftily throwing a box apparently containing two pairs of tennis shoes on my porch. I filled out the Nordstrom survey with a one star and extremely negative comments and no follow up response from Nordstrom. I have filed a chargeback with my credit card company but have little h...

here we go again... 🥴 $600 in car parts 🤞🤞

Apparently Nike is using Ontrac? I’ve been buying does from nike for over a decade and never once got a delivery from this company. I was supposed to receive my levi 3s today. Never heard of this company so I looked them up and reviews are terrible., there are multiple instances of stolen packages. Nike now doesn’t have a delivery date on their narvar and ontrac still says they are en route. When should I be worried?

Guys i ordered items from yeezy 6 weeks ago(jacket,hoodie,t shirt,glasses and slides) and they sent me email yesterday that they shipped only t shirt.WTF? Every time i got my orders from yeezy like after 2 weeks

I ordered this on the 2/17 and just got them today, 2/26. I’m still waiting on 3 other items.

Got this bs order confirmed when I still have SL03, 3 Yeezy slide pairs, JC08 and sunglasses otw😔🥀

I ordered curtains, package that came was slit open on the side and closed again with packing tape. The contents were a child’s dress from Amazon. These companies don't care at all and you cant find all the ones that use ontrac(Google hasn't been my friend regarding this). This one delivery service is single handedly destroying online shopping.

Just posting this in case anyone’s wondering where Yeezy at in the fulfillment process and what they’re sending out. Order was placed December 15th 2025. Still waiting for them to send the YS-01 in cream and gray and my SL-02 in this same order.

did it actually go from nj to az (im in va) or is it fibbing, idk if i should be concerned or not or if this carrier is just like…. weird idk 😭

Ordered a V6 Ultra. Last week. Was supposed to be delivered on Saturday. Never showed up. New delivery day was Sunday. Well, snowmageddon. I get it. Then the new delivery day was Monday. Again no delivery (obviously because of the storm). Then Tuesday, another no show. Now the new delivery day is today. But tracking shows it's still sitting in some warehouse and not "out for delivery." So, I want to talk to someone and see what's going on. And, I can't. All I can do is chat with the OnTrac virtual assistant and open a case. I can't get a human being. Look, I get that we had a storm and things might get delayed. But don't ratchet my delivery date by one d...