Online OnTrac Tracking

I am pretty disappointed with fuel meals. This is my first time ever ordering a subscription meal prep and I’m already having issues. My order was expected to deliver by the 15th so I had to contact them and I’ll attach their response. Can’t speak much on the food yet because I haven’t gotten my package, but I simply do not recommend this company because they do not have a reliable carrier. I will update once I receive my order(if I ever do)

Has any one had issues with orders being ship by Laser Ship. If so avoid ❌I chose the 3rd day business day option for two large orders because it was free with an order of 75 dollars. I later regretted it because for over 5 days shipment was delayed. Until last night I opened a case I receive an update seen in the first pic. All my other orders - standard shipping had no issue arriving. Because of this most of the items that were on my list was sold out even the cute heart blanket. They were able to replace with a plaid blanket but still. Just highly disappointed.

...they actually compile lists. I have a huge issue with OnTrac not delivering, losing packages, not providing delivery windows, being completely unreachable and ultimately a worthless company. I started reporting them every time to the companies I purchase from. Found out today from BestBuy that they keep a track record of reported issues and they will suspend use of services if the reports reach a certain volume. Apparently this is standard practice (asked B&H as well and the confirmed).

Received a notification that my package delivered via the OnTrac delivery service (I’m located in the US) and they posted this picture as proof of delivery. This is not my apartment building and I ordered a number of items that would require a sizable box and not envelope (they appear to all be shipping together with one tracking number). I already called customer service and they started the re-fulfillment process but wanted to check here if I should wait a day or something? In case the delivery service accidentally posted someone else’s delivery on my feed?

I am new in US and thought Walmart was a good idea to do few orders for my new apartments, so basically I have a 1000$+ package and seems to be stuck when the weather is good. Support doesn’t care they told me to wait 24hr after 48hr and still not moving. Should I ask a refund right now to Walmart and never use their services anymore ?

Thank you for being an awesome human being. I genuinely thought my package got stolen today, and was going through a rough stretch in my personal life lately. But I guess the mis-delivery from OnTrac ended up in the hands of a good person. I do wish I could have seen and thanked you in person. I don’t know who you are, but I’m sure your friends and family around you are very lucky to have you.

I placed an order on 1/23 with Levi's. It started off in Ohio and ended up in LA for some reason. From there it made it to the east coast finally on 2/3. Then it hung around for another 9 days before finally getting delivered today. Yes there was a massive weather delay/snow storm but honestly that was just 4 days of a delay. The other 16 days of this is just how long it takes OnTrac to get a package from Ohio to NYC. TLDR: Levi's uses Ontrac which absolutely *****. If Ontrac is your courier, don't expect to get your package in under 2 weeks.

Anybody in here who has ordered from FragranceNet and had any issues with OnTrac in the past here’s a link and a number to report it.

This story seems like a dime a dozen in this sub by now. Got the delivered notification for my package while I was sitting on my front porch studying, and surprise - no one was there. I live in a normal house, not an apartment, and there's only one way to get to it - via the driveway. The mailbox is only 40 feet from the porch and within plain sight. Waited outside on the porch on my laptop another hour til 8 pm, gave up, contacted ontrac via the ****** little chatbot and it said there's nothing that can be done because it says it was delivered! Where's the photo proof of delivery?? This company is a complete fraud. I'm installing a camera out front next weekend so...

Damnit, Walmart. I should've known when it was 50 dollars cheaper than anywhere else. Immense was my horror when I googled OnTrac.

My parents shipped me a bunch of my, my father’s and my uncle’s old baby clothes because I just had a son very recently. Unfortunately, they packed the clothes in a box that looked like a case of wine and shipped it with USPS, who in their infinite wisdom, decided to leave that box “at the mailbox” on the street in Cap Hill. We got the delivery notification while napping after a very long night with an infant and went to the mailbox a couple hours later to discover the box nowhere in sight. I’ve scoured the neighborhood and done all but walk through the various camps in and around Colfax looking for it, to no avail. Which leads me to the following plea: To the person who took the ...

Ordered from Hak5 on Jan 20th and was supposed to get it in 6 days tops. Now OnTrac's playing ping pong with my package and it isn't even telling me what ******* city my package is in.

Does anyone know what this means? Did my package actually go back to NJ? The shipping address is in CT. It's been clear here up until yesterday night (2/6). I was supposed to get it on 2/5.

Package shipped yesterday and arrived today early morning its my first time using them after seeing the horror stories definitely not using them again .

First experience was with a shipment of meds from Chewy. They marked a package as delivered when it wasn't. It finally showed up several days later, after I had received the reship from Chewy speed via FedEx. Since then I've avoided purchasing from anyone that uses ontrac (I know it should be capitalized but I don't think they deserve it.) But this time, I got screwed. I had to have my glasses remade and this time the company used, you guessed it, ontrac. It showed my package out for delivery then they marked it as unable to deliver with no reason. I was finally able to reach what I think was a real person on chat who said they were unable to deliver my package because t...

Ordered from Abercrombie and unfortunately it shipped thru OnTrac. The package sat at the “final processing facility” about 10 minutes from me for days. I contacted OnTrac and of course they were no help. Today, when OnTrac “resolved” my case, they said “our records indicate your package was delivered”. It wasn’t. OnTrac claims they delivered it at 7:30 AM, but the front office of my apartment complex isn’t open then. So it’s literally impossible that they actually delivered it. Also, they listed the delivery city as the location of the processing facility, not my address. I’m convinced they just marked it as delivered so it would look like they resolved my case. I alrea...

Does anybody have any experience with ordering from FragranceNet and their shipping service OnTrac? I know FragranceNet is a trustworthy site but im starting to become anxious with all of the negative reviews I’m seeing from OnTrac. What should I expect with them?