Online OnTrac Tracking

Ordered from Abercrombie and unfortunately it shipped thru OnTrac. The package sat at the “final processing facility” about 10 minutes from me for days. I contacted OnTrac and of course they were no help. Today, when OnTrac “resolved” my case, they said “our records indicate your package was delivered”. It wasn’t. OnTrac claims they delivered it at 7:30 AM, but the front office of my apartment complex isn’t open then. So it’s literally impossible that they actually delivered it. Also, they listed the delivery city as the location of the processing facility, not my address. I’m convinced they just marked it as delivered so it would look like they resolved my case. I alrea...

Both shipped with ontrac/lazership, both were out for delivery the same day, all timestamps match up with each other. I only got one of them delivered and the other one is "delayed." The kicker? There's a proof of delivery picture for the second package that has another box in the picture.

Does anybody have any experience with ordering from FragranceNet and their shipping service OnTrac? I know FragranceNet is a trustworthy site but im starting to become anxious with all of the negative reviews I’m seeing from OnTrac. What should I expect with them?

Does anybody have any experience with ordering from FragranceNet and their shipping service OnTrac? I know FragranceNet is a trustworthy site but im starting to become anxious with all of the negative reviews I’m seeing from OnTrac. What should I expect with them?

I ordered a Ninja Luxe 601 for $480 on 1/22. They said it would be here by 1/28 however it has been sitting (according to OnTrac) in Chandler, AZ for a week and it just keeps pushing the delivery date to the next date and then ofc never shows up. OnTrac has terrible customer service and you can’t even speak to a human. I called Ninja and they said if it isn’t received by 2/5 to call back but they wouldn’t say what the fix would be. I’m wondering if I should just tell them to cancel it assuming they will refund my card and I can then run to Costco and buy one for full price. Ofc I want the deal but I’ll end up spending that savings at Starbucks at this rate! Not a good start unfortu...

I ordered shoes from Rothy’s and they were shipping using OnTrac. I’ve never had a package use OnTrac before and now I’m so frustrated…every day the delivery updates to the current day but the package hasnt moved in a week. I contacted customer service and was told I’ll be updated when it gets to my local facility (when???). I’m scared I’ll never get it or it was stolen. I work in transportation systems and this makes me so mad. Has anyone had a GOOD experience with them or eventually received their package???? If you have, how long until you actually received it?

where is my package lol, why aren't there more memes on this company ?! FedEx: Delivers packages UPS: Delivers packages USPS: Delivers packages OnTrac: Delivers life lessons

Has anyone run into delivery issues with Hungry Root? I’m in Manhattan specifically if that helps. I was excited to try Hungry Root because it seemed like a great choose your own adventure meal delivery option. But I’ve yet to receive a delivery after 2 weeks (more context below if you’re interested). I’d love to know if anyone has had a similar experience and found a solution. I saw in another sub that changing the delivery date can sometimes get you a different delivery company, so that may be an option. First order: I was supposed to receive my first delivery last Saturday, but it was apparently delayed because of the storm. I pointed out to customer service that the storm did...

I’m so irritated. I was excited to try Hungry Root because it seemed like a great choose your own adventure meal delivery option. After 2 weeks, I haven’t gotten the chance. I was supposed to receive my first delivery in Manhattan last Saturday, but it was apparently delayed because of the storm. I pointed out to customer service that the storm didn’t start until Sunday, but that logic seemed beyond them. The package never showed up, and I got a refund. I gave it another shot and scheduled a delivery for today. But it’s 6 pm, and I haven’t received it. The OnTrac delivery estimate is still today, but it hasn’t been updated in over 24 hours when the package was supposedly receiv...

Honestly, I am at a loss. I’ve never had an experience so poor before. I use Hungryroot and they use OnTrac for their deliveries to my area. Out of 4 boxes, they’ve delivered 2 to the complete wrong building. I am paying a lot of money for this service and it’s my food for the week. I’ve tried to figure out how to file a complaint or contact support and they do nothing. Does anyone have a suggestion?

So, I ordered a pretty important package and of course for some reason, the company used OnTrac as the carrier. At first I decided to do some research, but after hearing all about the horror stories, I honestly grew pretty anxious. The scans the company has are atrocious. The package was sitting in LA for God knows how long. The weather delay at Chandler, AZ isn't even evidence that the package moved because its just the system hub. Every time I contacted the support team, they told me the package is delayed due to weather. Well, yeah I see that, but that doesn't mean the package cannot move. I have had packages through USPS, FedEx, and UPS all come this week from places genuinely ...

I was notified on January 23 that they had been shipped& they arrived today. The tracking number never worked despite several attempt s

What does this even mean? How did they attempt delivery twice while I was home and I didn’t see them outside once, I already used the chat to open a service request or whatever they call it for my package. Has anyone else seen this happen? Is there anything else I can do? This is my first time a seller has used OnTrac so I’m super nervous.

when you order items online from smaller businesses/brands, they tend to use last-mile courier services like Veho or OnTrac instead of USPS or Fedex, and has regular people complete the delivery (almost like doordash). has anyone ever had repeated issues with last-mile couriers not being able to deliver to your rutgers student address? currently having a problem where i set my delivery address as \[insert last 4 of ruid\] cpo way, and explained to support that my package has to be delivered to the administrative services building first and gave them that address. they then autocorrected my student address to the admin building's address and won't let me change it. will the admin bu...

So OnTrac “delivered” one package to a completely different mail room and high rise residential building. But they managed to actually deliver another package to my building and delivery was 10 minutes apart 🤦‍♂️ Would be great if anyone recognizes this mail room! I live on 10th Ave and 40th. I’m assuming the building is a TF Cornerstone building at 505 W 37th street but not too sure. Internet do your thing plz 🙏

This lady has been putting her order in MULTIPLE TIMES since yesterday!! Knowing this winter storm was going to be bad in CT! it’s even gotten to $20 bonus each time. Like who is possibly going out there to sacrifice their life and cars for $22.5 . PLEASE LORRAINE LOL. It’s 3pm we already got over a foot of snow. And the excessive instructions, not worth it.

I placed the order on DeC 25, & it was shipped today, about four weeks later!

My old tv died and I ordered a new one on Amazon. Not fulfilled by Amazon, just the seller. It was supposed to come the next day, when Amazon showed it out for delivery. Now it says to expect it one week from the initial delivery date. I'm out of town then and won't be back for a week. Ontrac says they received the tv, but "Package delayed in transit." I can't fault the seller except for using Ontrac. Since it was neither sold or fulfilled by Amazon, I have no way to cancel it. I hope that it requires a signature, since I don't see a boxed tv making it for a week sitting out on my doorstep.

My $250 package from FragranceNet was supposed to be delivered on 1/16. As of today, it still has not been delivered nor have the tracking details changed. Tracking shows that it arrived at their Romulus facility, and since then, nothing. I reached out to OnTrac support twice over the last few days - they’ve proven to be completely useless. I’m told they are “experiencing delays in my area” but they will “do their best to send the package out with the driver for delivery”. Unreal. Can anyone confirm if this same scenario happened to them before? Did you eventually receive your package? Thanks!