Online OnTrac Tracking

We've helped several developers migrate already, so we know exactly where the friction is — and where there isn't any. # ⏱️ HOW LONG DOES IT TAKE? **Honestly? About 15 minutes.** AfterShip and WhereParcel both use REST APIs with JSON responses. The core concept is the same — you send a carrier code and tracking number, you get back tracking data. The main work is: 1. Swap the endpoint URL 2. Swap your API key 3. Update the carrier code format 4. Adjust your response parsing (minor) That's it. No architecture changes. No new dependencies. No rewrite. # 🔄 WHAT CHANGES # 1. Endpoint **AfterShip:** GET https://api.aftership.com/v4/trackings/:slug/:tracking...

Hi Ontrac reddit, i have seen enough cases through the reddit over the last month to understand that the issues of misdelivery, stolen/missing packages, and lack of help by Ontrac is a systemic problem. The ultimate goal is you want your package on time, the results are not that. So im creating this thread in hopes enough people can contact the FTC and BBB to make Ontrac notice. As of 2026, the company is worth $3.3 billion, they should be able to source a way to correct the complaints that are on this thread. i would r recommend filing with the BBB first then the FTC. Please have evidence ready, i recommend a picture of your property, the picture/information listed by Ontrac, and 5 minute...

Ontrac/Lasership’s driver stole my package from Free People and the driver had the audacity to upload a proof of delivery pic in their tracking number. My apartment complex has these ****** lockers and after they manually open all of them, no package under my name was found. Now I have a theory: Ontrac/Lasership mostly handles the free shipping orders, which many costumers choose to save money. I strongly believe bigger carrier companies like FeDex/UPS create/acquire these small **** companies so customers will stop picking free shipping instead choosing their overpriced shipping fee. Am I tripping or do I make some sense?

No SDK required. No complex setup. Just HTTP calls. Here's how to go from zero to tracking parcels in 5 minutes. # 📋 STEP 1: SIGN UP (30 SECONDS) Go to [**https://whereparcel.com**](https://whereparcel.com) and create a free account. You get: * **1,000 free trackings/month** * No credit card required * API key + Secret key instantly available in your dashboard # 📋 STEP 2: GRAB YOUR KEYS Head to your dashboard → API Keys → Copy your API key and Secret key. You'll get two keys: * **API Key:** `wp_live_xxxx...` * **Secret Key:** `sk_live_xxxx...` Both are issued together at the same time. The secret key is hashed on our side — **even we can't see it.** This ...

Does crocs force ontrac to deliver on-time or something? Cause when Adidas shipped my stuff with them they took about a month 🥹

How did it go from New Jersey to California in 9 hours? And why did it bypass Minnesota? 🤣

Package was lost and never delivered to carrier ? Didn’t purchase shipping protection they want to give me store credit ?

Hi guys, I received some sensitive information about how Ontrac is dealing with deliveries. Im not going to post the training packet because i would get in trouble for that, but long story short, if you make contact with the driver, please sign for your package or tell your driver to leave your package at the door you are using and let them take a picture. Please get a hold of your animals as well, I understand for security reasons, dogs are your defenders, however, my crew has decided that if we run into a dog as well as the owner doesn't take the minute to recieve and sign for the package, we will mark the package undeliverable and attempt the next day. Feedback is always welcome, pl...

Ugh. I’ve officially had my third TERRIBLE experience with OnTrac - stolen clothes (torn open bag, missing clothes) and twice lying about delivery. I blame corporate for selecting OnTrac as a shipping partner, but what actually makes the whole experience infuriating is that when they have an opportunity to remedy the issue they drop the ball again by outsourcing their resolution team and not empowering them to actually do anything. Two notes: 1. A company isn’t just responsible for the work of their employees, but that of their contractors. This issue is GAP’s doing end to end. 2. Brand loyalty is not just built on consistency of meeting expectations, but truly making it right wh...

I have 3 packages from ontrac one today and some throughout the next week. I didn't know ontrac existed before ordering these and it looks like they're a horrible company. Then I see they supposedly tried to deliver my package today but I never saw anyone at my front door and I have a ring camera showing nobody delivering the package. So do you guys think I'll get this and if im not is there anything I can do to fix this?

All I want to say is thank you Ontrac.. I know most the time people only come online to leave bad reviews but this time I want to change the cycle and actually come online to leave a good review.. I received my first ontrac delivery back in november and I was actually pretty stressed due to the bad reviews on this company but it actually was delivered on time and since then I have ordered at least 20 packages delivered by Ontrac and every single one of them came on time/and perfect condition.. so I just wanted to shout out the Ontrac facility and every single Ontrac delivery driver in the Greater Houston area, you guys rock!! Thank you.

Ironically, the customer service agent is named “Happiness.” This is the second time I’ve had a package go missing from these people, that doesn’t even count the amount of times I’ve had packages delivered to the wrong address or straight up stolen by drivers.

Expected delivery says exactly what the title says, however it's in a big hub 1 hour away from my city. They also do 7 day delivery in my area. Any chance a shuttle will take it from the big hub to our city's smaller one and have an independent contractor delivery it by tomorrow or Sunday. Also the package is 2000 dollars what is everyone's experience with getting delivered a very expensive product like this. Has anybody has anything this expensive stolen and if it was stolen and you ordered it from Best Buy how did they handle it. Got pretty anxious the moment I saw OnTrac was delivering my package. I'm sure everyone knows why...

Ordered December 10th should be here today. Got the notification today 🤦🏾‍♂️

Bit of a rant, but it took me 4 additional days to update my tracking info First day, delivery showed pending with no info about the problem. I just assumed it was delayed Second day, delivery showed pending again with "Incomplete address. Please contact us.". I attempt to contact them but their chat is boilerplate bot saying it opened a case for me to be contacted (which they never did) and I also opened a case via their text message support service Third day, again same thing "Incomplete address". I find a new option in the chat window to "Update Address". I attempt to update the address but there's no confirmation of the change. I end up calling the s...

As the title says, I believe this is the first time I’ve ever placed an order that shipped through Ontrac unless there was a time a long time ago that I forgot. I ordered Brick phone lock. It is 7:38 pm EST as I’m writing this and my package still hasn’t shown up. I was afraid all of the negative reviews I saw for Ontrac would be real.

Zip up supremacy. Large hood very warm a little bit cropped worth 40$

So, never heard anything good about OnTrac to begin with, and even worse, I have never heard anything good come out of the Lockbourne facility. Will I ever even get my package, let alone another update? I absolutely **** when companies I order from ship with this company. Never know if you will get the item you payed for. EDIT: package says delivered on website, no picture was given, no package on my doorstep or surrounding houses.

Still shows its arriving today, but is now showing it's in Bridgeport, New Jersey. Is this just an error?