Online OnTrac Tracking

I was looking online at OnTrac because I’ve never heard of them before. My delivery date is set for today but the last update says that the package was delivered to Orlando yesterday (I live in Southwest Florida 3 hours away). The latest update says “in transit” and not “out for delivery” although my delivery date is scheduled for today. It’s 7:45 now, am I cooked? I was hoping to have it by today but it’s looking more and more likely that I might not even get it at all based on these reviews!

Hey yall. I didn't even know Ontrac existed until a couple days ago when i ordered a refurbished gaming monitor on Amazon. Come to find out. Ontrac is in charge of the delivery. ISTG if $750 worth of OLED monitor vanished into the black hole some might call a Ontrac employees trunk, i might actually need to be put into an insane asylum. Anyone have any positive experiences with them regarding expensive things being delivered to give me some sense of hope.

Package was out for delivery today and just got notified with the “We're sorry but we were unable to complete your delivery. Please continue to check your tracking for real time updates” This is my first time getting something delivered by OnTrac so I don’t know whether to just wait till I get another update or contact help

I'm confused as to whether or not this is a glitch with the tracking information. It says my package is out for delivery. I thought that even if it had been in my city by today it'd be going out tomorrow given that it's thanksgiving. I was planning on going to a family thing later today, but this package is kind of important. What is the likelihood this is just some weird glitch in tracking information and I can ignore it? Edit: Jesus Christ... tried using Ontrac's online "virtual assistant" to see if I could gleam any more details about my package and what a horrid bot. All I asked was whether or not it could confirm Ontrac actually delivered on thanksgivin...

I ordered a Thanksgiving dinner from Omaha Steaks and it was never delivered. Omaha Steaks gives you 8 steak burgers with the turkey, stuffing, fancy yam, cranberry, green bean casserole and apple pies. I got nothing. I ordered it on Nov 14, delivery for Wednesday Nov 26. On Nov 24 I got an email that it was shipped. I checked tracking. It went with OnTrac. It said “not received” which means there is nothing to deliver. Ontrac got nothing so I got nothing. Talking to Omaha on messenger yesterday and the replacement could come Tuesday Dec 2. What? They s&ck and I **** myself for of all places to order, I choose wrong. I did go to the grocery store last night at 9:30pm and got a v...

Long story short, I requested my package be delivered 12/1 at checkout as I’ll be out of town this weekend. I got a text today that my order has shipped and will arrive Saturday 11/29 using a service I have never heard of before - Ontrac. I look them up and it’s not pretty. Nonstop complaints of incorrect delivery confirmations, refusing to deliver and returning to sender, package theft, etc. There are also limited delivery options online when tracking your package. I’m concerned to say the least. Anyone have luck altering a delivery either through Walmart or Ontrac? This package has a note that it requires a signature and it will be returned to sender if it is not signed for.

Package from FragranceNet originated in Georgia, and was sent to Orlando. I certainly don’t live in Orlando, you actually have to drive through or adjacent to my city to even reach Orlando from GA. The absolute genius minds over at Ontrac then “mis-sort” it and send it off to Tampa, which isn’t any closer to the delivery address. And, guess ******* what, they send it to Orlando AGAIN. I’m giving up at this point.

As a OnTrac I did not know the company had this reputation. I guess it depends on the sub contracted delivery company. My company really tries to get everything delivered ASAP. Because you can get more routes, which is how the small logistics companies grow. Its crazy how some of let drivers do what they want.

Hooray! After an extra week of sitting at the warehouse (allegedly) thinking I’d never see my Comfrt order, (considering what people say about Ontrac) they are finally delivering it today, and I will be forever great full that it didn’t get stolen by a driver or lost.

Hooray! After an extra week of sitting at the warehouse (allegedly) thinking I’d never see my Comfrt order, (considering what people say about Ontrac) they are finally delivering it today, and I will be forever great full that it didn’t get stolen by a driver or lost.

My order shipped out last Thursday via OnTrac. It sat in Fontana, CA for the whole weekend, and this morning it is in Bridgeport, NJ. I have no idea why it's there because I live in San Francisco. I have never had a good experience with OnTrac, so I am mentally preparing myself for not getting my package or getting a severely damaged box. Analogue's shipping is already expensive, so I'm not sure why they went with them. My friend across the Bay got Amazon shipping which will likely be fine. I would have paid even more on top of the exorbitant shipping to not have to deal with OnTrac. Pretty bummed. https://preview.redd.it/cus9nadasa3g1.png?width=1580&format=png&am...

I ordered size 8 SL-01 on November 19th and shipped today! Estimated delivery is tomorrow, Its being shipped through Ontrac.

Someone commented that the list I keep can hurt a business. I want to adress that immediately. This list makes no claims nor does anyone even say that a company they purchased from has comitted a crime, or that what they sell is no good, or that their prices aren’t fair, or they lean a certain way politically, or that they have poor customer service. Quite the opposite - we are stressed out because we like the store and want their stuff. The list serves two purposes. One is so those of us that want to shop at these places can make better decisions when selecting a shipping option. That means we want what they have. We like the retailer. We WANT their things, fast, safe and undamaged....

No updates at all for 30 hours, what the **** id this company?

Worst experience of my life with this company. They didn’t even deliver it to the correct town let alone street…I’m wondering if I should just call the bank and dispute the charge, ontrac said they’d send me a new package but next time I’m out my money. I have a feeling I’m never going to get my crocs as the reviews for ontrac are not leaning in my favor and the friends on r/crocs are experiencing the same thing. So should I just dispute the charge with my bank? No one at crocs has been helpful at all.

Order was supposed to arrive yesterday but got my last message at 5:17am yesterday and haven’t heard since. First it said it had arrived at the facility in Secaucus, and now it says it’s on its way… to the same facility??? Not sure what’s going ln but don’t have a good feeling about this :/

So I bought a couple of usb-c cables and an iPad case off AliExpress and the tracking says that my package has been disposed? They used SpeedX, which I've never used before and all my previous parcels from aliex were either shipped with USPS or Ontrac. I've been using this exact address for years and ive never had issues with aliexpress delivery before. I contacted the carrier support and they told me that I should ask the seller for a replacement/refund... https://preview.redd.it/gswwk601og2g1.png?width=1826&format=png&auto=webp&s=e7856a286a5f8bdbe7c5462da74270631c015374 I'd love to hear you guys' thoughts on this, I don't think ill be rece...

I wanted to know if anyone has gotten any tracking updates from OnTrac shipping for their 3D. Mine has been sitting on “waiting on package from shipper” since Tuesday at 4pm. It shows that it was expected for delivery yesterday, but no updates have been provided.