Online Ninja Tracking

The tracking said, delivered but the tracking says the delivery is on their warehouse. This is alarming because i got no calls or text i only got a viber message saying the tracking id, i never have problems with shopee or lazada delivery naman. Our house is in a nearby cafe, like literally just a house next to us so may very near landmark naman sa gmaps. I already submitted an inquiry to ninjavan But i am not sure if i should block the card...i havent even activated it yet...first CC ko they decided pa is to use the courier na known for theft (based on what i read from posts here)

I recently purchased a Maya Card last 13th. I was sent this text today but my Maya doesn't reflect anything about delivery. They texted that they couldn't deliver one minute after texting the initial message and they cannot be contacted na. Puro "this line is busy". I tried contacting support but hanggang sa AI agent lang ako and I can't get through with a real person to help. Is this normal?

Bought wireless earbud that came with 2 free gifts(power bank and case for the earbud), mousepad and a 100w type c to type c cable on March 13. But the seller cancelled my order citing incorrect delivery address on March 17 after it was picked up by ninja van. Problem is even the tracking number ( NLMYA71551315 ) is fishy. ~~With the tracking number stated it completed the delivery on March 1~~.( regarding the tracking number shown is incorrect, I'm sorry) Chat with the seller and gotten no reply at all. Ghosted. Another problem is they cancelled all the item except the mousepad. Now the refund also refund jank amount and wasted all my coins and vouchers. Attached screenshots of the ...

I'm in Cebu City, ordered from amazon. It arrived in less than 10 days in Cebu but Ninja Van fake delivered it 3 times and now has "sent it back to sender." They did call me on the first day and demanded 100 pesos to deliver it as it was "so far" for the driver. I refused thinking this was a scam and he said it would be delivered the next day by the correct rider from a different delivery hub which was closer. 10 days later and 3 fake delivery attempts, I see they closed my tracking package and sent it back to amazon. What is the proper way to handle this? I'm sure amazon will give me a refund but they might also assume I wasn't there to actually receive t...

Hello, this is my first time posting in this sub so excuse me if I make any mistakes. I ordered a package off shoppee a while ago (it was supposed to arrive on Monday)but it got delivered to the wrong house. I filed a refund request and contacted ninja van about it too. The delivery man reached out to me and said he would look into it. After some complications, we were still unable to locate the package. He offered to pay me back for my losses instead of marking the parcel as lost, however I was wondering if this was the right option instead of just waiting for shoppee to refund me. Just to preface I’m a bit new to online shopping, any help would be appreciated. Thanks Edit: shoppee just ...

I just wanted to share my ongoing nightmare with GCash and my experience with their escalation process. I ordered a GCash Klook card on Dec 13, 2025. It was never delivered. It has been out for delivery since Dec 16, 2025. According sa tracker ni NinjaVan, na-RTS na ito sa kanila nung Jan 8, 2026. I understand the holiday season when I ordered the card, so baka nag-fail na yung delivery because sobrang tagal na nito sa hub nila NinjaVan. So, I asked for a re-delivery of the card, and now they are refusing to re-deliver or refund me because ang claim ni GCash ay unsuccessful daw ang delivery despite multiple attempts and this is because I was "unavailable" daw nung nagde-deliver da...

Location: Mindanao Area Context: I been waitlisted for both Landers and Maya Black since last year. Maya Black offered me express (which I didn’t push through) and Landers told me they couldn’t issue a card at the moment. Kept getting rejected and waitlisted sa landers (twice ata since May 2025). I know Landers isn’t really a popular card in this sub but since a local mall where I usually do groceries is shutting down on December 2025, I been wanting to do groceries nalang sa landers kasi same same lang na walking distance from me. \> January 12, 2026 Noticed that my Maya Black application from express disappeared and the regular unsecured appeared. (Ignored it as I wanted t...

# Hi everyone and welcome to ParcelPH — your go-to community for everything deliveries, shipping, and online orders in the Philippines 🇵🇭 We created this space for people who: * Have parcels stuck in sorting centers * Are confused about tracking updates * Want to compare couriers * Experienced delivery issues * Or just want to share smooth delivery wins Whether it’s Shopee, Lazada, TikTok Shop, LBC, J&T, Flash, Ninja Van, or international shipping — you can talk about it here. Parcel anxiety is real. Delays happen. Riders don’t reply. Tracking updates don’t make sense sometimes. Instead of stressing alone, post here. Someone might have experienced the same thing ...

Hi, yesterday po nakareceive na po ako ng message from gcash including yung ref number. After this may marereceive pa po ba akong text regarding sa delivery and courier? How long po ba to? Taga Rizal po ako. 😅 Any experience po with ICS and ninja van?

Hello. To those who have ordered Klook Gcash card, did the rider collected 385 pesos upon card delivery? He said it will be deposited to account after 3-5 days upon card activation. Or was I was scammed by ninja van rider? Thanks.

Hi po!!! I ordered my Gcash Card last Tuesday pero hindi ko po alam kung ito na po ba yun or baka scam 'to? First time ko lang po kasing magkaparcel sa Ninja Van, and hindi ko po alam kung nagtetext po sila ng ganito lalo na't ang text po ng Gcash ay magsesend sila ng tracking number na up until now ay wala pa po.

At first, I thought that maybe I live in a difficult area, and that's why ALL of my Amazon packages are getting lost. I'm literally talking about over 15-20 packages by now. I live at the Dheights Country Club in Clark, and sometimes certain drivers/companies have a hard time finding my place. So, I then switched to TWO different addresses in Angeles City, and I'm having the same problem. All of my packages with NinjaVan PH are still getting lost. To make matters worse, they have NO PHONE NUMBER, and they don't respond to f\*\*king emails. I **** this company. I'm going to try one last address in Angeles City, but if this doesn't work, I think I have to stop us...

I would like to share my recent experience with Lazada as a caution to other online shoppers. Lazada advertises a “15-day refund” policy. However, in my case, the platform appeared to have disabled order cancellation entirely, even when the cancellation was attempted on the same day of purchase. **Timeline of events:** * **Day 1:** I made an incorrect order and immediately attempted to cancel it on the same day. To my surprise, the cancellation option was unavailable on the platform. I contacted Lazada customer service and was asked to provide screenshots, after which the agent said they would proceed with the cancellation and reassured me that the issue was handled. * **Day 2:** The ...

This is for Easwest holders or those planning to apply for Eastwest credit cards. Although, if your bank uses Ninjavan, better request for another courier because you will only frustrate yourself. I have such a horrible experience with them, worst, I have not yet received my upgraded card as of this writing. Story time~ To start, I requested an upgrade last Jan. 11. By tuesday, I already noticed a new card number in my EW Pay app, so I rightfully assumed my application was approved. By sunday, I received a text from Ninjavan that they're delivering, soon after I received another message stating there was no one who was available, and they would reattempt delivery tomorrow. I didn'...

hello, if u order a gcash card does it usually appear like this sa delivery status? since january 14 pa siya and not moving

I dont even know what to say anymore. NinjaVan and all the negative publicity they have is true. So last january 8, i ordered a CC from maya, and had no idea NV was the courier. anyway, i still cant comprehend why its gettinf returned to the sender EVEN THOUGH THERE WAS NO DELIVERY ATTEMPT???? like it didnt even leave the warehouse and suddenly they decide yo return it?? why? is it because my address is too inconvenient to deliver to? or is it because its an item they cant steal?? im just so annoyed. i already contacted them through email but im getting no response whatsoever.

Hi everyone! I would just like to ask if may nakapag order na dito sa London Rag? I ordered kase through their website last January 2, 2026 and paid for it already. I got an email the next day, January 3 from Ninja Van Logistics stating that “Zalora is preparing to ship your parcel” Is this from London Rag? I tried to track the link they gave but until now “Pending Pickup” parin yung order ko. And many days ba is the delivery time of London Rag? Thank you!

Hello! I just got a notification 10 minutes ago that my parcel was rejected at doorstep. I live in a condominium and the guards told me that no ninjavan driver appeared. Customer service has not been responding can someone please advice me on what to do next? Ive read multiple cases of their riders doing this but I wasn't expecting it because I've had family members who live in the same area sucessfully receive their parcel from ninjavan with no issue EDIT: UPDATE: I contacted flash express customer service and they gave me an updated tracking number. They we're also able to explain the unsucessful delivery, apparently my parcel's delivery location was mislabeled and ...

ordered something on tiktok shop but ni-return to seller ng rider kahit hindi naman ako nag refuse 😢 january 2: out for delivery na yung parcel so i waited the whole day para ma deliver pero wala. then it started to rain na sobrang lakas kaya i assumed baka bukas pa madedeliver ulet. pero tumawag pala yung rider at 10:17 PM. I WAS ALREADY ASLEEP BY THAT TIME NA kaya hindi ko nasagot. january 3: by the time i woke up, saka ko lang napansin na nag missed call pala, they only called ONCE HA. so i texted agad if pwede ma redeliver that day pero walang reply. but then i checked tiktok just to see na return to seller pala yung parcel so i was like wtf?? i reported it sa ninjavan support kine...

Around early december i had placed an order for a lens cover for my Meta Quest 3s through Lazada. Nothing special. Packaged arrived at port (from china) and then Flash Express was assigned. Up until they attempted to deliver my package a week ago. All three attempts failed and somehow they uploaded pictures (via proof of delivery) that they "did" attempted to contact me but from my end, i did not receive any unknown calls during those 3 day period (not even a text from the assigned riders). I asked other family members if they had any interaction with Flash Express and most of them said they had bad experiences with them. Other carriers like J&T, SPX (if ordering from sh...