Online LaserShip Tracking

I ordered from Comfrt clothing for my daughter on Saturday. I had never heard of OnTrac or LaserShip before ordering, so I was a bit concerned when I looked it up and found a flood of negative reviews. My experience may be an outlier, but our experience was extremely smooth. Ordered on Saturday night, ordered shipped Sunday morning, got to our town Monday morning, got to us Monday afternoon. Got our package in under 48 hours. Left at the real front door, Package was completely intact, with the correct items. I'm not trying to downplay the negative experiences others have had, just trying to put some hope out for those who are concerned. It is certainly possible to have a smooth deli...

Hi all, My apartment building's security prevents last-mile carriers (like Veho, Lasership, etc.) used by companies like Factor and HelloFresh) from accessing the secure mailroom. This means deliveries are constantly left outside, which means they're stolen, rained on, or left out in the heat. Does anyone know of any prepared meal delivery services (preferably prepared meals) that reliably ship via UPS, FedEx, or USPS?

I’ve had not just one but TWO Lego sets be stolen by LaserShip/Ontrac and yet they still won’t take them off my account for shipping. I about cried when I saw my Bricklink Dracula’s Castle shipped with them 2 days ago, still not delivered yet. How are everyone’s deliveries going?

No wonder why so many packages get stolen! The shipping box has all the information on the outside! Pop Mart needs to start shipping items in blank boxes! I was so afraid they would take the delivery photo and then take the box with them, I'm so glad I saw them and I was able to tell her to give it to me in hand. Beware of Ontrac/Lasership!

After getting security cameras I've noticed that most of our non-Amazon package deliveries come from a delivery service like one those listed above. What they all seem to have in common is that last mile delivery is handled by someone in a normal passenger vehicle or an unmarked/rental van. I assume it is because I always select the cheap shipping option. How do these services work? Are they becoming more common or am I just now paying attention? Do they have their own logistics networks like USPS/UPS/FedEx? I can't find much out there on these delivery services other than various complaints and corporate buzzwords on their websites

Afternoon all. Just providing another OnTrac experience. Peace. I placed a LEGO order on August 4th. Due to some delays on LEGO's side it wasn't shipped until the 7th. My package arrived in an OnTrac facility on the 10th. This facility is about 20 miles from my house. On the evening of the 15th, I checked the tracker as I was originally given this as the target delivery date and still hadn't receive the shipment. I got the 'additional information' notice, but couldn't do anything about it as they posted it at almost 5p on a Friday and I was already on my way out of town. On Monday, I contacted OnTrac support via chat. I'm sure it was a bot (named Chels...

I ordered something that’s shipped via lasership to my PO box. First attempt at delivery was on Sunday (obviously closed), then today at 7 PM (closed again). Is there any way I can get this delivered? Can I just sit outside the post office and wait for it to get delivered?

Is there any rhyme or reason to the use of LaserShip for deliveries? I have packages shipped by DHL, UPS, USPS, FedEx, etc and I don’t understand how a carrier is selected. I am curious because I have had terrible experiences with LaserShip and as a result I don’t shop at Nordstrom as often, but I made the mistake of shopping the anniversary sale….

Received delivery confirmation last night at 7:34pm. First indication of an issue is OnTrac showed delivery to front door. My driveway is pretty long and I have 2 dogs. Never once has Lasership or OnTrac come further than 1/2 way down my driveway. Most times they throw my packages in the lawn, near the road. I have exterior security cameras and I reviewed footage from 12pm on yesterday and as suspected, no OnTrac delivery was even attempted. I checked everywhere and no package on my property or near road. I opened a case with OnTrac and let the vendor know my package was absolutely not delivered. Thankfully vendor re-shipped without question, let’s hope I actually receive my order the...

Let's say you run out of stock after accepting an order and can't ship it. You tell the customer, they'll be mad at you. You pay Lasership a couple bucks for a fake tracking number, the package gets "lost", and the customer is mad at them, not you. This is almost certainly **wrong**, because the customer would still be mad at you for using the shittiest delivery company on the planet. But for a second after the idea occurred to me, it seemed to explain why this company is still in business. To date, exactly 1/3 of the packages shipped via them have made it to me. The rest either go into "status" delayed" forever, or they claim they never received...

For awhile over here it was Vine deliveries coming from 100% Amazon... with isolated - UPS/USPS or a couple of Fed-Ex. Lately --> it's a mix ... and above all - Lazy-Shippers (affectionately known - for Lasership) is back! The past few months of Vine stuff have been coming from Lazy-Shippers! I **** -- and let me expound that more clearly - I LOATHE Lazy Shippers! Lazy-Shippers tends to "let's see how far I can toss this delivery and get it near the door!" (Even if it was marked fragile) A couple of times delivery drivers would literally throw the delivery from the street (yes, I have a long drive way). And I did capture it all on my Eufy3 security a coupl...

Like many people, I got stuck with OnTrac for shipping my Nintendo Switch 2 Walmart preorder and had never heard of them. Seeing their reputation online though, I thought, "This has to be that negative complaint bias thing, right? ...right?". But, no, they live up to their reputation, as my preorder spent all of yesterday going backwards, after already shipping from across the country. Glad that at least I wasn't being paranoid or pessimistic, my expectations being 6 feet underground were met. 😪 luckily my husband doesn't work in the summer, so he can be my watchdog on delivery day, whenever that may be.

I'm sorry if this comes off as whiny, but this is the fourth week in a row where Blue Apron has really dropped the ball on produce. This week, the spinach for our cheesy enchiladas had already turned in the bag; the shishito peppers for the baozi were slimy; a red pepper had gone soft from the top; and they forgot our scallions. All in the same box! Everything else looks okay, but we're definitely picking up new veggies at the grocery store this weekend. The mushrooms look a little ... questionable, so we'll see how that goes tomorrow ... Is anyone else experiencing inconsistent quality with their produce? Our BA box is shipped from New Jersey to DC, so I don't think i...

I need your advice. This is the first time something like this has happened to me. I ordered two bottles of perfume online from Nordstrom: Le Labo ($235 before tax) and Jo Malone (an online-exclusive scent, $168 before tax). The package was delivered by LaserShip on the evening of May 2. I waited until the morning of May 3 to open it, because these were surprise gifts for my partner who had just returned from a trip that morning. To my shock, the Le Labo bottle was missing from the box. The package was filled with a bunch of stuffed brown packing paper, a bag of samples, and the Jo Malone box, the box is kept together with one piece of tape. On top of that, the Jo Malone bottle was scrat...

This is a long saga on how I ordered airpods that I never got and am finding it impossible to get a refund. Ordered airpods on my Amex Gold from walmart on Dec 2nd. Airpods shipped with lasership on Dec 5th. Airpods flagged as lost and walmart refunded me on Dec 10th. Lasership marked item as delivered on Dec 23 11:58pm. Did not receive said item. Complained to Walmart that I did not receive item (Jan 8th) and was told nothing they can do and to file a dispute. At the same time filed a complaint with Lasership (which no one ever got back to me even though I was looking for follow-up) Between Jan 8th - March 24th ongoing disputes with Amex. Amex told me they cannot refund me becaus...

My order came from Lasership and the delivery driver thru it on the porch! Luckily, nothing broke! I got the following Items: 1) Tower 28 Blush in Long Beach Iced Tea 2) Saie Super Suede Blush in Mia 3) Huda Beauty Baby Blush Duo in Strawberry Crème and Black Cherry 4) Sol De Janeiro is Flor Mistica 5) Sol De Janeiro in Agua Mistica