Online Evri Tracking

ebay app says damaged parcel but I've had 0 comms. But Hermes website says delivery attempted with a really useful photo of it in the prick's van with geolocation 5 minute walk away. Am I ever receiving it?🤣

My parcel has been delayed since the 11th of December. I have tried the chat but I'm only talking to a robot who says the same thing every time, that it's delayed and they will let me know if there are any updates. The person who sent it to me, a private seller on vinted, phoned evri in December and got a message to say it had been damaged and was on its way back to the sorting facility, which it reached according to the tracking. They said they were going to take a decision to either re-package it and send it to me, send it back to the seller or destroy it. I sent a message asking them to send it to me even if damaged but I got an automated response, not a human response. It'...

Evri have delivered a parcel with my address but an unknown name, I had a quick look online but can't see anyway of me getting a return label for someone else's parcel. What to do?

Just contacted to ask for a reship, asked as nicely as possible for them to use a different courier

Hello. I bought an item on Monday 5th and it had an expected delivery date of Wednesday 7th-Monday 12th. On Tuesday 6th in the morning the tracking on ebay said "Ticket created". By midday Friday, there had been no update so I politely messaged the seller asking if they've posted it yet because evri were saying that they were still expecting it. The seller replied "Hi, no I've just produced the labels they will be going out either tonight or first thing tomorrow". The item was then dropped off at ParcelShop at 4:30pm on Saturday. Today is one day past the expected delivery date and the item is not even on its way. When I eventually get the item I am thinking of ...

So I sent a Returns Parcel back to a company (an item I’d purchased on their website) before Christmas and it appears it’s lost in the system somewhere. Tracking is shown as per this timeline below which doesn’t make any sense, it’s got incorrect information on incorrect dates so it’s making it even more confusing. I’ve tried calling and chat messaging with Evri but that’s getting me nowhere. The company website I sent the Return Parcel back to state they haven’t received it which correlates with the Evri tracking. All I need to know really I guess is how do I get my money back for the item I returned please? I’ve left it longer than usual to even start chasing the...

Hi everyone, I have a question to ask. I missed evri's first delivery attempt last night and as soon as the parcelshop option appeared, I chose it but there's still a 2nd failed attempt as in pic. I was at home and didn't see any courier. What confuses me is the update status "your local courier will deliver your parcel between 19:00 and 21:00 today", while all of my previous parcelshop delivery stated "your parcel will be delivered to your chosen parcelshop or locker today, and we'll let you know when it's ready to collect". So now I'm confused whether this attempt will be delivered to my address or the parcelshop. Has anyone encountered ...

I’ve not actually ever had an issue with Evri, though I know it’s just down to luck of the draw. But I had a particularly positive experience this morning. Had a delivery of several large parcels arriving that I’d completely forgotten about (just bought my first house so parcels arriving all day every day). I heard the doorbell when I was still in bed, I use a wheelchair so not the swiftest at getting up but I scampered nonetheless. Rather than ditch the parcels on the doorstep the courier called me to check I was in, waited for me to get to the door, and carried the parcels through to the kitchen for me, all without asking. On me saying I was in, he easily could’ve left them on...

Hi, I'm in the UK (but I don't think that really has any bearing on my AliEx issue beyond explaining the background). ****** Evri courier has 'delivered' my AliEx parcel to the wrong house (or rather to a black rectangle, as that's the only thing that his 'proof of delivery' photo actually shows). I've looked everywhere on and around my property and there's no sign of it (and there are no GPS co-ordinates showing on the tracking either), so it's definitely not been delivered to *my* house. Up until last week I had a pretty good regular Evri delivery guy who I had absolutely no problems with, but he's either on holiday or (God forbid) h...

Im considering this parcel gone, not expecting anything at all. no hopes, but will wait and see if any miracle happens

Hi, I’m in England. Back in mid November I purchased an item through a catalogue account (Studio), where the payment was done via Fraser Plus. Apologies this is long and there is a TLDR at the end. I paid for the order and within 5 minutes received my order confirmation. I then received a second order confirmation for the exact order but a different order code (one ending in 15 and one ending in 16). The time of both emails are exactly the same, and the processing time and date on my Fraser plus account is exactly the same. It seems the order was duplicated. I placed the order just before 4am, and immediately tried to cancel the 2nd order. I couldn’t, due to the opening hours of the b...

Hi all, Firstly, Sorry for the late night post. Now I’m looking for some insight if anyone here has worked at Evri at their Lutterworth depot, specifically on Class 2 work out of Magna Park. A bit of background. I passed my HGV test, C+E, back in early 2024. Unfortunately not long after passing I had to step away from driving work almost entirely to care for a relative nearly full time. Things are much better now and I am finally in a position to return to proper work. My main concern is that my Class 1 skills feel like they have faded away through lack of use. In what is probably my rather strange logic, I figured it might be better to go onto Class 2 for a while to get my *"mojo...

So i dont normally pick evri home delivery since the last couple times ive ordered the parcels never ended up arriving, the tracking for them only got updated about 3 times each within about a week and after that they just never arrived. But ive had to pick evri home delivery for a couple orders recently as the sellers havent been able to do any other delivery and im unable to collect the parcels from shops so they have to be sent to the house. Im a bit worried as one of them tracking hasnt been updated in 4 days (the day they sent the parcel) and thats the same thing that happend with the parcels that didnt arrive - so my question is, whats the average time it take for evri to pickup t...

What is up with Evri at the minute?! Both parcels I’ve ordered have got to the out for delivery stage and then said ‘we can’t deliver’ ‘we will try next day’, and both days after for both parcels and further on, i still haven’t received them.

I expect this from Evri but from the Royal Mail? I have confirmed with the CCTV that there was no attempt, in fact I haven’t even seen a postman full stop in a fair few days. I will say the weather has been diabolical here for over a week which I’m sure is a big factor and I understand that. In fact getting an email saying we’ve fallen behind because of the bad weather or something is completely justifiable and understandable. But to just sign off as an attempted delivery boggles me. Is it because it was a tracked 48 hour parcel? and because they couldn’t get it to me today they’ve just played it off as if i wasn’t in? Is there some sort of target for these parcels where they cou...

Here goes for probably the same thing that gets posted 20 times a day. I ordered something off eBay last Wednesday. Was collected by Evri on Thursday and was dropped off at the senders local depot for sorting at 10pm Thursday. Since then I have had no updates through the tracking site and cannot get a hold of anyone. Any chance of this actually coming?

[https://www.ebay.co.uk/itm/397021095054](https://www.ebay.co.uk/itm/397021095054) 😂

I am so ******* fed up. It is quite clear someone at my local depot is stealing my parcels. I now have 2 that have gone missing. One from Vinted and one is my OK!Beauty box. So one that cost £9.50 and one that is £15. I cannot contact anyone. The AI chat bot is a load of ****. I also had to cancel my bank card as I got scammed by someone claiming to be Evri customer service. I am now going to refuse to order anything from anyone that uses Evri to deliver parcels.

\[UPDATE\] The package has been reset to “we’ve got it” all previous steps up till saturday have been removed suddenly and it’s now just sat at “we’ve got it” i’m really not sure what to make of that hello!! I'm not too sure what is happening with my package, it’s been almost 2 days since and it’s just been on "out for delivery" with no change or update at all. I'm fairly worried as this is meant to be a gift. This has never happened before which is why i'm fairly worried. it's going to a parcel shop because i'm not home for few days. thanks in advance for any advice!!