Online Evri Tracking

I ordered a parcel from evri nearly 2 weeks ago it was meant to be Deliverd Friday but it’s still not here are I’ve not had an update since Saturday

Hello! A bit of an odd one but Evri (are we shocked) have only gone and delivered my parcel not only to the wrong building but the wrong street/postcode completely! And of course their stellar customer service basically means I’m on my own. Does anyone live in 67 Furnace Hill and would be happy for me to come meet them to get my feckin parcel! I have ID and proof the parcel is mine, I just want me lamps :(

I just went to collect my 2 parcels that got delivered yesterday morning, when i went to collect they told me they didn’t have a parcel for me. has anyone else experienced this because im feeling a bit irritated as i needed these parcels asap and i have had both of the tracking details updated to delivered. I feel adamant they must be there but theres nothing i can do or say if they’re telling me they don’t have any parcels for me.

This is a genuine question… Why is it that everytime I go into a parcel shop, be it for Evri, Relay, Yodel, DPD, whatever, the shop owner seems genuinely annoyed to scan the parcel? I was under the impression that they get paid per parcel and choose to sign up for it but I’ve had sighs, eyerolls, scowls etc. Also I now try to be like ridiculously upbeat and friendly to try to combat it and it’s almost funny how obvious the difference is in their manner with me versus a customer who’s buying an item. I do get it’s probably annoying having people come in and not buy something but also I can’t buy a chocolate bar every time - I’m not the monopoly man 💀 Do others get this o...

Hi everyone, I’m not sure what the correct thing to do is here and wanted some advice. I ordered an item from Amazon (marketplace seller, shipped from China) on 21 February 2026. The estimated delivery window was 6–13 March 2026. The tracking kept showing “connecting flight awaiting transfer”for weeks on the tracking app the seller sent a tracking number for (probably a few weeks) and never updated properly in the Amazon app, only showed "order recieved". Never official dispatched notifications on amazon itself. After the expected delivery date passed, the delivery estimate eventually changed to “delivery date currently unavailable”, which I know usually means the pa...

\> Old Windsor Logistics, which has its Oxford base at the Horspath Trading Estate in Cowley, has said it will no longer deliver parcels for Evri after seven years working with the business. \> Daniel Sheehy, who owns the business, said this was because his drivers were no longer earning enough money to maintain a living. ... \> This news came after Mr Sheehy said that their rate per package delivery from Evri had been cut since 2019 from £1.40 to £0.75. \> “We cannot do it any longer,” the 35-year-old said. \> He added: “Over the last two years they have systematically reduced and reduced the rate, and over the last three months they have drop...

Source: Oxford Mail https://share.google/OfBS1088hkoBJNoQ2 They can't afford to survive and can't afford to pay drivers enough to make a living. Their rates have been cut from £1.40 per parcel in 2019 to 75p now. I've heard from longer serving drivers their rates used to be £2 per parcel. Is there any other job that has seen such drastic cuts in their pay over the years? 75p isn't enough, and some official Evri depots pay even less. Plenty of drivers are on about 50p per parcel. Having worked for Evri I really do feel sorry for the drivers. All this self-employed, zero hours, no holiday pay etc, all has to be put to an end. It really is impossible to make min...

The updates on the 6th and 14th were after opening chat bot enquiries. I got a stock response saying the parcel is now on its way both times but I'm now not convinced. can't seem to get to talk to a real human.

my 2 parcels were stolen which are worth 400 quid and over. they have been transferred by several couriers and ended up with evri in the end. I have contacted some of the couriers and I will call the bank to ask to be refunded.

Just need a little rant about Evri so I came to this sub, I'd never choose to send a parcel with evri and if I had the choice I'd pick a different courier to deliver my parcels instead but every time i get a parcel sent to me by Evri I get an email telling me what date they will deliver it and every ****** time by mid afternoon I get another email telling me for some ****** reason it's been delayed, my latest was due to adverse weather conditions.......it was raining

Just wanted to put some feelers out to see if anyone else in South West london has been experiencing issues with evri? My tracking codes aren’t working on site, one parcel is delayed with no updated delivery date and the other is just not updating. I’ve ordered for collection as they usually mess up if they deliver to my house. But the collection postcode doesn’t get recognised on the chat or tracking… i’ve escalated to their robot team but am super confused about what is happening 😭😭 i did avoid using their service for a while, so there is a chance that i have forgotten how awful the service is but it’s shocking me!!!

So I ordered something from Onbuy a few days ago without realising their couriers were evri, I thought it would be okay until I got an email saying my parcel has been delivered. It has not. I’m trying to access my tracking details but it keeps saying my postcode is incorrect. I have tried it with no spaces and even substituted some letters to see if maybe they written it wrong. I am unable to contact anybody and evri’s chat bot is not helping. I have checked my bins and neighbours and it is also not there. I am unable to get a refund without this post code. Does anybody know what is wrong and how I can fix it?

so i ordered something and used Evri pick up for the first time, however my nickname/ a fake name nothing like whats on my ID is on that parcel.. now what do i do when im going to collect my parcel when they ask for my ID??? im worrying i really need this delivery

I recently had a bit of a saga on Vinted when I bought a set of 3 muranos from someone which subsequently got lost by the courier (Evri - if you're in the UK, I'm sure you'll know how awful they are!) The package went missing then Evri said it was so damaged they were returning it to the seller. Well, I had been communicating with the seller throughout this and I said to them, if they had any other similarly coloured muranos they were going to sell, I would still be interested in purchasing because she had been super helpful in trying to get the missing parcel resolved, I felt bad she'd have to refund me and I still wanted muranos with this particular colour theme; I'...

Buyer has raised an issue saying they cannot find the parcel and the proof of delivery is the exact same photo as their first parcel. Am I right by saying they need to contact Evri?

Hi There! I was wondering if anyone could help me with contacting vinted not on the app and directly or would be able to give me some advice? I sold something in vinted on the 10th March and shipped it off on the same day and parcel arrived for pick up on the 13th March. Now it’s the 15th of April and the buyer has said that they’re not going to be picking it up, I believe because of there mam but i’m not sure. The parcel hasn’t been sent back to me and is still stated as “available for pickup” on the tracking. I’ve contacted vinted and literally all they’re saying is basically just to wait and tell the buyer to pick it up. I’m so frustrated by this as I literally can�...

So I placed the order on April 2nd. Stopped receiving updates via the app on April 7th. EVRI customer services said that my parcel was "lost in the network" or something ridiculous. Was told by shopping outlet to wait until Sunday to contact them regarding this. They offered me a refund or a replacement. As I really need the items I opted for a replacement. It's now Tuesday and I contacted the shopping outlet again because no dispatch email has even been sent and no real time updates regarding my replacement. Apparently it's processing at the warehouse but no update on my accout saying that when I check. I feel so frustrated in upset with all of this!!!! ffs 😭😤

​ ​Got an AliExpress order that cleared customs fine, but it’s been stuck on "delayed" with Evri since April 7. ​I emailed CS on the 10th. A rep told me it’s likely "misplaced," promised a depot search, and said they’d update me in 48 hours. It's now the 13th and... nothing. Total radio silence. I've sent follow-ups but they're just ghosting me now. ​I know I have to get my refund through AliExpress, but I need Evri to actually admit it's lost so my dispute goes smoothly. ​Has anyone dealt with this? How do I force them to reply or update the tracking to "Lost"? ​Thanks!

I’m curious how many sellers get compensation if the courier loses the parcel? Evri lost one of my parcels, it said it had been delivered to the collection point but they didn’t have it. Vinted cancelled the order and refunded the buyer and ‘investigated’ it with Evri who told them they had returned the parcel to me, which they haven’t, and closed the case. They are unable to provide any evidence of it being returned or answer any of my questions at all, and I’m left out of pocket. I just think it’s mad they can say whatever and show no proof at all. It was only £10 thankfully, but it’s the principle of it. Who knows where it ended up, stolen or in the bin I guess!