Online Evri Tracking

Source: Oxford Mail https://share.google/OfBS1088hkoBJNoQ2 They can't afford to survive and can't afford to pay drivers enough to make a living. Their rates have been cut from £1.40 per parcel in 2019 to 75p now. I've heard from longer serving drivers their rates used to be £2 per parcel. Is there any other job that has seen such drastic cuts in their pay over the years? 75p isn't enough, and some official Evri depots pay even less. Plenty of drivers are on about 50p per parcel. Having worked for Evri I really do feel sorry for the drivers. All this self-employed, zero hours, no holiday pay etc, all has to be put to an end. It really is impossible to make min...

The updates on the 6th and 14th were after opening chat bot enquiries. I got a stock response saying the parcel is now on its way both times but I'm now not convinced. can't seem to get to talk to a real human.

my 2 parcels were stolen which are worth 400 quid and over. they have been transferred by several couriers and ended up with evri in the end. I have contacted some of the couriers and I will call the bank to ask to be refunded.

Just need a little rant about Evri so I came to this sub, I'd never choose to send a parcel with evri and if I had the choice I'd pick a different courier to deliver my parcels instead but every time i get a parcel sent to me by Evri I get an email telling me what date they will deliver it and every ****** time by mid afternoon I get another email telling me for some ****** reason it's been delayed, my latest was due to adverse weather conditions.......it was raining

Just wanted to put some feelers out to see if anyone else in South West london has been experiencing issues with evri? My tracking codes aren’t working on site, one parcel is delayed with no updated delivery date and the other is just not updating. I’ve ordered for collection as they usually mess up if they deliver to my house. But the collection postcode doesn’t get recognised on the chat or tracking… i’ve escalated to their robot team but am super confused about what is happening 😭😭 i did avoid using their service for a while, so there is a chance that i have forgotten how awful the service is but it’s shocking me!!!

So I ordered something from Onbuy a few days ago without realising their couriers were evri, I thought it would be okay until I got an email saying my parcel has been delivered. It has not. I’m trying to access my tracking details but it keeps saying my postcode is incorrect. I have tried it with no spaces and even substituted some letters to see if maybe they written it wrong. I am unable to contact anybody and evri’s chat bot is not helping. I have checked my bins and neighbours and it is also not there. I am unable to get a refund without this post code. Does anybody know what is wrong and how I can fix it?

It's my first time selling something using Evri, is this normal or did I do something wrong when dropping it off?

so i ordered something and used Evri pick up for the first time, however my nickname/ a fake name nothing like whats on my ID is on that parcel.. now what do i do when im going to collect my parcel when they ask for my ID??? im worrying i really need this delivery

I recently had a bit of a saga on Vinted when I bought a set of 3 muranos from someone which subsequently got lost by the courier (Evri - if you're in the UK, I'm sure you'll know how awful they are!) The package went missing then Evri said it was so damaged they were returning it to the seller. Well, I had been communicating with the seller throughout this and I said to them, if they had any other similarly coloured muranos they were going to sell, I would still be interested in purchasing because she had been super helpful in trying to get the missing parcel resolved, I felt bad she'd have to refund me and I still wanted muranos with this particular colour theme; I'...

Buyer has raised an issue saying they cannot find the parcel and the proof of delivery is the exact same photo as their first parcel. Am I right by saying they need to contact Evri?

Hi There! I was wondering if anyone could help me with contacting vinted not on the app and directly or would be able to give me some advice? I sold something in vinted on the 10th March and shipped it off on the same day and parcel arrived for pick up on the 13th March. Now it’s the 15th of April and the buyer has said that they’re not going to be picking it up, I believe because of there mam but i’m not sure. The parcel hasn’t been sent back to me and is still stated as “available for pickup” on the tracking. I’ve contacted vinted and literally all they’re saying is basically just to wait and tell the buyer to pick it up. I’m so frustrated by this as I literally can�...

So I placed the order on April 2nd. Stopped receiving updates via the app on April 7th. EVRI customer services said that my parcel was "lost in the network" or something ridiculous. Was told by shopping outlet to wait until Sunday to contact them regarding this. They offered me a refund or a replacement. As I really need the items I opted for a replacement. It's now Tuesday and I contacted the shopping outlet again because no dispatch email has even been sent and no real time updates regarding my replacement. Apparently it's processing at the warehouse but no update on my accout saying that when I check. I feel so frustrated in upset with all of this!!!! ffs 😭😤

​ ​Got an AliExpress order that cleared customs fine, but it’s been stuck on "delayed" with Evri since April 7. ​I emailed CS on the 10th. A rep told me it’s likely "misplaced," promised a depot search, and said they’d update me in 48 hours. It's now the 13th and... nothing. Total radio silence. I've sent follow-ups but they're just ghosting me now. ​I know I have to get my refund through AliExpress, but I need Evri to actually admit it's lost so my dispute goes smoothly. ​Has anyone dealt with this? How do I force them to reply or update the tracking to "Lost"? ​Thanks!

I’m curious how many sellers get compensation if the courier loses the parcel? Evri lost one of my parcels, it said it had been delivered to the collection point but they didn’t have it. Vinted cancelled the order and refunded the buyer and ‘investigated’ it with Evri who told them they had returned the parcel to me, which they haven’t, and closed the case. They are unable to provide any evidence of it being returned or answer any of my questions at all, and I’m left out of pocket. I just think it’s mad they can say whatever and show no proof at all. It was only £10 thankfully, but it’s the principle of it. Who knows where it ended up, stolen or in the bin I guess!

I'm trying to collect my vinted parcel from an EVRI locker but to access my collection code I need to put in my postcode but my home postcode and the postcode of the lockers doesn't work, just says they're invalid. I've tried all caps, all together and separate all lower case. I didn't get a text message or email with anything on (i usually do with EVRI) , only a message from vinted saying it had arrived. Ezra says that there is no EVRI locker at the postcode I sent and there definitely is because at the time I was standing directly in front of it. I phoned EVRI support and left a message with the bot but not holding out hope. I just want my pretty dress for my un...

Hi - I found an Evri parcel for someone in a nearby town dumped in the street outside our house. I live in a rural area and it is a lot of work to deliver this myself - it's also ridiculous that I am doing Evri's job for them! Is there a way of escalating this with Evri in a meaningful way?

I've been fighting evri for them to give me my bleeding Ebay package for like a week now and when it finally says delivered on the tracking, I head down to the reception where it's supposed to get delivered and there's nothing there. It's pathetic. Their first delivery attempt, they looked at a gate leading to a ****** construction site thinking that was the delivery location(????????). I live on a uni campus for context. And now they've "delivered" it, but clearly haven't. My postcode doesn't seem to work on the "view full tracking details" anymore either and their **** chatbot doesn't seem to know it either. I know for a fact it...

Not sure if this is the right sub, but I’m honestly fed up at this point. I live in a block of flats with about 8 other families I barely know. Every time Evri delivers to me, they dump my parcels downstairs in a completely insecure communal area instead of ringing my bell or bringing them up. Unsurprisingly, parcels keep getting stolen. I’ve reported it multiple times, but now it feels like they think I’m making it up, so I’m just losing money and getting nowhere. At this point I want to set something up downstairs where parcels can be left but I also want to add a bit of a “surprise” element. Nothing harmful or malicious, just something that makes whoever’s taking them st...