Online Evri Tracking

Parcel has been at the locker waiting to be collected since Thursday any reason this could be?

Parcel hasn’t moved from drop off locker since Thursday, any idea why ? Many thanks

Are other people experiencing Evri not delivering parcels for 1+ week? Have 9+ parcels all saying will deliver next day and simply getting delayed over and over again. Evri support just replies with the same generic responses to each stage of the email. Anyone have an idea where abouts their depot would be? Some people have said Southampton. At this point might just turn up there. Thanks!

i ordered this on the 27th feb and i wanted it to come in time for birthday this wednesday , it’s literally just 2 tops and a phone case 😭 they’ve failed to deliver TWICE and i’ve had people home all day

I specifically asked the seller if they used EVRI, and said I wouldn't buy from them if they did. They said "No, Royal Mail", then I get this. So guess I'll be claiming for non-delivery...

I'm expecting an eBay parcel from the US. The UK side of the journey is being handled by Evri. I was waiting in as it was due to be delivered today when I received an 'unable to deliver' notification with a photo of the door to my flats. They didn't bother ringing the bell for unknown reasons. So looking on their website it says they'll attempt two more deliveries, but it doesn't say what happens then. I'm at work now for the rest of the week so won't be able to wait for it. The only options available on the website are 'safe place' with specific safe places, none of which I have. Or specific trusted neighbour. I've not long moved in a...

BEFORE READING I have to preface that this was free delivery, so that's why I'm unsure. Hi, I had ordered an item from a seller that had many good reviews a week ago, and a couple of days from that purchase, the seller told me that they had dispatched it but Ebay wouldn't let them mark it down as dispatched. The Ebay option shows it's Royal Mail tracked (simple delivery). I figured it was just an Ebay website being glitchy thing. Couple days afterwards, I messaged them asking for an update since they told me it'd come within the next 2 days. They told me the parcel has just been stuck at one of the status updates with a screenshot showing this. Through this sc...

Only wondering as on the email it says delivery expected 16 march which is next week. Surely that’s a long time to wait if it’s at the delivery depot.. I never order from evri as I’ve heard bad things about it so wondering if this is normal and if it could arrive sooner?

Hi - So I had sent a parcel approx. 2 weeks ago via evri. It has been damaged beyond repair in transit. Evri customer service is non existent and useless - same with vinted. What am I meant to do?

The last three parcels I've had due for home delivery have gotten lost, I've really had it with Evri. But, I really want to buy something and the seller only posts via Evri, either home delivery or pick-up point. Will I have more success with picking it up from their parcel shop? It's a slightly higher value item and I don't want to risk it getting lost (three in a row is diabolical)

I'm not getting this parcel...

Just spent two days trekking around SW8 trying to drop an eBay return—finder tool says "print label" at these places, but no printer anywhere. Evri Locker, Lexadon Property Management, 53 Union Grove, SW8 2QJ: Scans QR, but no print option unless you're doing UPS. Condell Superstore, 8-10 Condell Road, SW8 4JA: Corner shop, staff said "we don't print labels here." Website's totally misleading—says they have terminals/printers, but they're either broken, offline, or never had 'em. If you're relying on on-site print, don't trust this blindly! [https://www.evri.com/find-a-parcelshop](https://www.evri.com/find-a-parcelshop) ...

I ordered a parcel from Too Good To Go and Evri is delivering it. On the website, you can choose whether you want the parcel placed in a safe space or collected by a neighbour. I live in university accommodation, and there is a safe shared space as soon as you enter the building. The issue is: nothing like that is described in any of the options, and you need a ID card to open the door. When I’ve ordered things with Amazon and EBay, my package was put in the shared space, but idk if Evri will do the same. So, when the parcel arrives, will they call me to accept it or place it out/in the accommodation building? And do I need to give them this information somehow so I don’t lose my pack...

Not sure what to do but my parcel has been stuck at the sellers locked for 4 days.

I ordered a small item from ebay and should have arrived with me at the latest 4th march 2026, I enquired their customer services and I get this response today (8th March 2026) https://preview.redd.it/n0bolhaa4tng1.png?width=566&format=png&auto=webp&s=3f98fbd95e57369c27a5e1b5015360f023d817d1 why even bother with evri

my ebay simple delivery parcel with evri originally had an eta of friday 6th march but i haven’t had a single update since wednesday and this what customer support is telling me. is this just a series of emails they follow before telling you it’s lost?

I ordered an expensive perfume (for the first time in life, actually) and had selected EVRi parcel pickup from nearest shop. I thought this would be the safest option as I’m literally picking from a parcel shop? I went there as soon as I got an email, and the box was empty. Like completely empty. I initiated a return right after collecting it (I believe I should’ve never collected it when I got an idea of its paper weight) & opened within the shop & returned on spot. I’ve just visited Sephora delivery page and it says: “We will not accept liability for lost orders if you select for your parcel to be left in a safe place, with a neighbour or delivered to a forwardin...

1. Why any seller would bother with them. Just charge me the extra couple of quid Royal Mail would charge. 2. Why in the UK, the seller is (kind of) responsible if the courier fucks up! Source: [https://www.ofcom.org.uk/make-a-complaint/complain-about-postal-services/parcelforce](https://www.ofcom.org.uk/make-a-complaint/complain-about-postal-services/parcelforce) >If you bought something from a business to be delivered, under consumer law it’s the retailer’s responsibility to make sure the item is delivered to you. If goods are not delivered to you or the goods delivered are damaged, it is the retailer who is legally responsible for resolving these issues – so you should con...

im so tired of this, i have so much more parcels that are supposed to be coming from vinted/evri but now im terrified im not gonna be refunded and im never gonna get any of my parcels 🥲