Online eBay Tracking

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I was a recent victim of the DHL ECommerce simple delivery fiasco where DHL agreed to collect and then deliver a package I'd sold on ebay and then...simply didn't. After getting me to wait at home for three separate days from "8am to 10pm". 3 days. Three!! FROM! 8AM! UNTIL! 10PM! Ebay customer chat confirmed this was a nationwide problem affecting a "large" number of people so they "won't be offering any compensation" for the wasted time. I'm planning to test this hypothesis in court. I'm a private seller and I have a private account so can rely on various provisions of the Consumer Rights Act 2015 and any ebay terms saying that I can&...

Delivery attempted 2nd December, I was sat 20ft from my front door, have a dog that barks on hearing someone walk past. Watched him drive past my window, notification undelivered. Notified seller to say I was home after getting notification. Waited, waited some more, checked the tracking, same message. We will let you know when it is out for delivery. In contact with the seller, seller asked if I would like a refund. I said no not in any rush. 10th December, notification from seller to say I noticed it has been delivered. Checked the tracking, Delivery shown as 20:00 2nd December. Checked my CCTV 7.30 - 8.30pm, no one came to my door. Contact Evri explain it shows as delivered, no photo ...

I have an “item not received” request right now a buyer made against me the day before it delivered. now ebay is saying “Your buyer's item was delivered An update to the shipping status shows your buyer's item has arrived. We've asked them to confirm delivery within 24 hours. If we don't hear back from the buyer, this request will be closed on Dec, 18th 2025” Does this mean that it will close in MY favor??

I'm expecting delivery of a new Fogstar battery tomorrow and don't know what to do with my current Growatt GBLI6532 battery. Is it worth posting on FB or ebay for sale. What would be a reasonable asking price? Originally installed in April 2023 and in daily use since then. Any advice/comments would be appreciated

Thanks for reading and looking for some advice. Recently I ordered a laptop from eBay and it was via Royal Mail special delivery requiring a signature. The first delivery attempt was missed but then I had arrange it to be delivered to a local post office to collect. In the morning, it says it’s ready to collect by someone not in my name (I have the signature and name in the tracking) and it was updated though I don’t know how they could collect it without my ID. It was collected from the DO instead of the local PO where it was meant to be redelivered too. I checked the DO and the local PO but they said they didn’t have the parcel. DO said that it was the wrong DO as it was not one fo...

Hi please if someone could help my sister ordered something on eBay from an American seller at the start of November the estimated delivery was due between the 5th-18th of November however when we track it directs us to the dhl Germany (which is where we’re assuming it is) however last update we have is from the 27th of November saying parcel has arrived in destination but when we track using an post as parcel is coming to Ireland all we can see is an update from the 25th of November saying they’ve Received information and nothing since we’ve been on help chats and they say the seller will have to get in contact but they say there’s nothing they can do on their end has anyone experie...

The question is - will eBay still decide the case inmy favor? I was unable to find a way to add this to the case details - apparently, the address eBay used for the label does not exist. In short, how do I make sure I get a refund for this order?

The long rumored and poorly documented hands free controller intended for disabled children to play NES has appeared on eBay. It was long thought that this never went into full production and the only existing example was on display in Nintendo’s corporate office in Redmond Washington. The seller here is a well known whale in the collecting community (meaning when it comes to acquiring items, money usually isn’t an object), and given its relatively low price compared to its rarity and reputation, my guess is he probably found a case or cases of them and has multiple available, and he’s slow dripping them on the market for maximum value. I’m sure more information is to come on this, b...

I have sent a ton of trading cards thru eBay standard envelope in the past couple weeks all of the tracking on them has the same exact thing as seen in picture. They should be being shipped all over the country but for some reason they look like they went to Trenton and then have gone missing after going out for delivery. ChatGPT says this is not anything to worry about since standard envelope shipping has weird tracking, but I have already received messages from buyers about where their card is and why it says it’s in New Jersey

Hello, my friend has been using a CyberPowerPC Keyboard that came with his PC a long time ago, and I have been looking into a keyboard that is comparable. They have tried other keyboards but keep coming back to this one. Any advice is welcomed!

Sold a completely working graphics card and had received this message almost a month later. I’ve entertained the return, but found it odd they asked for a PayPal refund. I’ve insisted on the eBay process. I am interested to see what, if anything turns up and if it does, if it is now indeed broken. Item is £50 so I’m not overly stressed if this ends in a loss. But feels fishy.

I'm the seller and shipped an item via USPS on 12/1 with estimated delivery date of 12/5 - 12/9. Buyer contacted me yesterday to let me know they had not received the item and it looked like the package wasn't moving through the system. I checked tracking and the last scan was on 12/5 but nothing since. I filed a missing package insurance claim with USPS hoping that would help get it moving and asked the buyer to give it a few days to see if the holiday rush just had things backed up. Woke up this morning to the buyer filing an "Item never delivered" claim with eBay and now I have until 12/22 to resolve. What's the best way to handle this? I feel like the packag...

I purchased an item at the beginning of November as a gift for my husband. The original delivery dates were Nov 26-Dec 6. I messaged the seller Monday because I had received an email with a tracking number but usps says they haven’t received the item yet and I wanted to check. They keep telling me the same paragraph to give 1 month+2 weeks from the shipping date (didn’t ship until Nov 25 they are saying). If it’s not going to be here for Christmas next week I don’t know what to do? Should I contact eBay since the seller won’t actually give me a straight answer? I bought this one because it said it would be here even if it was more expensive .I would have bought cheaper one if I di...

I could've, by now, walked the 107 miles to the depot, spent a day or so finding it, and walked back home. I might apply to become an Evri driver just so I get access to the depot. I'm sure that's much easier than actually getting a parcel delivered.

So I originally sold a Nintendo ds and the buyer wanted to return it because of an unseen crack and error with the console itself. I agreed to send them a label and refund them once I had the package back in my possession, however, I never received the package. On the expected delivery date, the usps worker lied and claimed that an obstruction didn’t allow them to access a drop off location and that they would try again tomorrow. Tomorrow came around and they never attempted to come back and now the package is getting sent back to the buyer. We messaged and I offered to just send him a partial or another label, yet eBay is saying the item should have been delivered and I need to refund t...