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Online Cainiao Tracking

Track Your Global Cainiao Parcel Delivery On Your Mobile Phone, Tablet or PC

Cainiao Parcel Delivery Track & Trace System



Track


Cainiao Tracking. Parcel Delivery Tracking System for Global Cainiao. Do not use spaces or other (+ - / * ? & = ! ') characters. After clicking on the "Track" button on the above, you will be directed to the tracking result page. This page creates just a link automatically for requested information with form restructuring. The most common Cainiao tracking number format is a combination of 13 numeric and letters characters. Some other less common formats may also exist. Cainiao contact number is Unknown. Online Tracking Numbers Com never makes logging and does not use Cainiao's any of the information system definetly.

Cainiao Tracking Number Formats
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Founded in 2013, Cainiao Network (“Cainiao”) is a global smart logistics company and the logistics arm of Alibaba Group. As part of its commitment to create customer value, it adopts a collaborative approach to logistics that aims to improve efficiency and customer experience for all players along the supply chain. More Linkedin. Tap the shipment no on the site and immediately see where your package is at the moment, day to day. Package tracking is achieved by redirecting your inputs to related Cainiaotracking service query addresses. Your private information such as your tracking numbers, cookies, session information are not logged in our site.
What is Cainiao Cainiao Smart Logistics Network Limited (Chinese: 菜鸟网络科技有限公司), formerly known as China Smart Logistics Network, is a Chinese logistics company launched by Alibaba Group, jointly with eight other companies, on 28 May 2013. As of May 2018, Cainiao was one of the largest unicorn companies in China, valued at 100 billion yuan. More Wikipedia
Cainiao Customer Service Cainiao Customer Service:

If you have any question regarding the delivery process of a package, call: Unknown.

Cainiao Contact Center

Cainiao Locations Finder

Courier Companys automatically assigns a tracking number to your shipment. Tracking numbers are numbers given to packages when they are shipped. Tracking numbers are useful for knowing the location of time sensitive deliveries. Cainiao Tracking numbers are used by Cainiao to identify and trace shipments as they move through the Cainiao system to their destination.

By log in your Cainiao Tracking number can you your package ID by entering the detailed information online following, you can know where your package is at the moment.

Cainiao Notice This website is not the official supplier of Cainiao. For all transactions please visit: cainiao.com. Cainiao Offical Web Site: www.cainiao.com

Online Tracking Numbers COM is a third party, all in one solution for tracking shipments. You can track your deliveries easily by using our web site.

We committed you that in no way we does not record your any information belonging.

AliExpress Parcel Latest News

Real-time updates from News, Wednesday, 07 January 2026

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Latest Community Discussions About Cainiao

Order says delivered on website, but says "waiting for you to pick up" on tracking site?

1d ago

Basically the title, the supplier has a lot of good reviews so I thought it would be fine to order from. But today it was marked as delivered, but a universal tracking website I use frequently shows it as "waiting for you to pick up". I received a random amazon package today that had all my information on it, but the contents were not ordered by me. Did I get scammed? EDIT: Using the Cainiao tracking website it still shows out for delivery?

Lazada shipping delay

1d ago

umorder ako nung jan 1 netong honor win rt pero hanggang ngayon ready to ship parin.. Sinabihan ako na out of stock daw yung white pero nag suggest nman sila na if it's ok to change it sa color black na variant (12/512gb) and i agreed nmn.. pero nung tinanong ko bakit ang tagal, sinabihan ako na out of stock na daw pero naka packed na and ready to be ship na.. did i get scammed?? hahahah.. sa "Mi guo store" ko to inorder.. should i cancel it or wait for a couple more days??...

Experience using consolidation shipping

1d ago

I’ve seen a lot of mixed comments about CAINIAO shipping, so I thought I’d share my experience after receiving seven packages from them since last year. I first discovered that they have an app for consolidated shipping. At the time, they were offering some pretty generous shipping coupons to attract new users, so I used an AU$20 coupon for my first parcel. The actual weight of the consolidated package was 4.3 kg (as shown in the app), but CAINIAO calculates shipping based on both weight and volume. Because of that, I was charged as if it were a 6 kg package. Still, with the coupon, it wasn’t too bad. I chose ocean freight home delivery, and the parcel arrived about a month after I pa...

Cainiao's "Abnormal status"? How to resolve?

2d ago

I bought 2 items on AliExpress, both to the same delivery address (From China to Vietnam, btw). 1 package I already received on 25th, this one got stuck with this status on 19th... I tried to contact AliExpress 24/7 support, and receive not 1, but 3 times with the same result: contact "https://global.cainiao.com" to resolve the problems. And guess what? [[email protected]](mailto:[email protected]) said "The issue you reported is not within the scope of Cainiao's services" LOL. I tried to search package ID on some local post office website, but none of them worked. I am stuck at here right now, don't know what to do to ...

IMile unable to change the address

2d ago

the shipping address was incorrect so i was notified to change it, only problem is i'm unable to? this has happened before and i was able to change it instantly, so whats the issue with this? do i just wait for it to request again? or do i contact someone? thanks!

Wala pa rin update sa parcel

2d ago

Yung december ko na order yung phone pero hanggang ngayon wala pa rin update sa parcel ko kahit na sa website wala pa rin update sa package ko normal ba ito?

I'm waiting for shipment from HICITY 53 days...

3d ago

I ordered AirPods from HiCity, but the package seems to be stuck. I contacted my local post office in Poland and they confirmed they never received it. I emailed HiCity and we exchanged a few messages. He said he would contact the courier and update me, but that was on December 17. Since then, he hasn’t replied to any of my emails. There are no tracking updates and I still haven’t received my order. Has anyone dealt with a similar situation with HiCity? What should I do next?

Question about last mile delivery

3d ago

Has anyone found a way to figure out who will deliver in the States? I ordered 3 packages beginning of December and one showed up New Year's Eve randomly by FedEx. My tracking numbers through all the normal tracking sites just say Cainiao and I've entered the tracking numbers everywhere I can and haven't found anything. Both my remaining packages are out of customs and with the local delivery services so I assume they will be delivered sometime within the next week

What does this mean

4d ago

I didn't order any electronics or electrical items

Refund before buyer protection and returned to sender

8d ago

So I sent a refund request before the buyer protection. I went to help center, told them the carrier chosen by them in my country is showing the parcel will be returned to sender I have proof from website and the carrier agent and uploaded it to refund. AliExpress and Cainiao tracking is not showing this so they say just wait for an update or if I receive it cancel refund. In help center at the top in service detail I can look at the item refund processing and its currently at review, is this a real status of the refund, I don't know when the review started exactly but it was around 3 to 5 days. The first initial updated as soon as possible 10 days in refund is over. After the first ini...

SwiftX Delivery 🫩

8d ago

Hey y'all. Anyone one else in the US have packages getting delivered by SwiftX? I used Cainiao to deliver my package and they used this company as the last mile delivery. It has been Out For Delivery since yesterday 11 am 🫩 I have read mostly negative experiences about it online. Anyone else experienced this? Is there any hope for it to be delivered soon? This has never happened before. Been waiting a long time for this package.

Taobao seller said logistic messed up order, wrong item being sent to me. Haiz, **** sian

10d ago

I have an item en route to Singapore via cainiao consolidated sea shipping (with other items which i have purchased as well). The taobao seller just contacted me that the logistic company(which i presume to be cainiao?) messed up and shipped a wrong item instead. The seller is saying to reject on delivery. The last mile delivery in Singapore is via singpost and the item does not have local SG return thingy Does anyone know if it is possible to reject the item when singpost makes the delivery?

Taobao seller said logistic messed up order, wrong item being sent to me

10d ago

For context, I am based in Singapore. I have an item en route to Singapore via cainiao consolidated sea shipping (with other items which i have purchased as well). The taobao seller just contacted me that the logistic company(which i presume to be cainiao?) messed up and shipped a wrong item instead. The seller is saying to reject on delivery. The last mile delivery in Singapore is via singpost and the item does not have local SG return thingy Does anyone know if it is possible to reject the item when singpost makes the delivery?

"delivery unsuccessful "

12d ago

hi all just asking for some peace of mind. i have a pretty high value package coming from ali, no issues with tracking otherwise and today it "delivered"... and failed. i as well as my family have been home all day with no sign of anyone trying to drop anything off. since it's christmas and upon doing some research into this issue i'm assuming this just means my package is delayed, however obviously i'm worried. i'm just wondering if i should leave it be and see if it's actually delivered within a few days or contact the courier. thanks and happy holidays!

Does refund request actually work and how long do you have to wait?

13d ago

So I ordered two things on 1 Dec at the same time. The delivery period was 12 December. The last recent update was 9 Dec that it passed customs but it also needed to go through my local carrier then it got stopped by them saying restricted item based on their guidelines. I checked with the local carrier agent on Telegram and their website both said "returned to sender" (could be incinerated based on one of their policies in another website). The thing is AliExpress/Cainiao isn't getting updated from them so it's just stuck at passed to local carrier in Cainiao tracking. I asked seller what to do, can they help, can they refund. They just keep replying with they can'...

SELLING: BRANDED NEW APPLE POWER BAND

13d ago

BRANDED NEW APPLE POWER BAND PRICE $500 (original $798) Nimble Daily Travel Kit, brand new and in perfect condition. This small-sized digital accessories pouch comes in a stylish purple shade with a quilted design, featuring the brand’s logo patch for a simple and clean look. Fully unused, straight from original packaging, purchased from official store with proof of purchase available. The pouch is ideal for organizing everyday tech essentials, with compartments that easily fit your chargers, cables and power bank. Zipper opens smoothly, inside lining intact, and all items pictured (pouch, cable, power bank) included. Handy orange zipper pull, compact enough for daily commuting or trave...

Cainiao on "Out for Delivery" for over a day

16d ago

Hi guys, I ordered something from Aliexpress, and it seems to be delivered by Cainiao. It has been on the "Out for Delivery" status for over a day now. Today is Sunday, December 21. When can I expect my package?

expected delivery date question

16d ago

Does the expected delivery date refer to cainiao shipping it and my country’s postal service receiving it or the package being delivered to me and fully arriving? I want to know if I should expect the delivery to take longer than taobao’s expected date, which I feel is more likely because it is christmas time. I’m a bit anxious because i will not be home for a few days at the start of January and might end up needing someone to pick up the package for me and because it’s my first time ordering from taobao.

First time buying something of AliExpress 2 day delivery??

17d ago

Hi all its my first time buying from AliExpress I have received my tracking number I noticed 2 day delivery could someone explain to me if evri are expecting it in 2 days or will I receive it in 2 days TIA

Has anyone else ever had a package delivered by U-DEL? Help please😭

17d ago

So I ordered a cork board that used oversized shipping, and the whole time it’s been shipping it’s only had 1 tracking number and apparently it’s for this company for the last stop delivery. I have been able to track it up until now with cainiao but now that it’s at customs I am worried that it won’t have anywhere to go basically because I have NEVER heard of this company. When I go to the website it says they focus on delivery in the UK which I am not and the only reviews I can find are from Australia which again I am not(and they’re very bad 😭). When I talked to customer service with ali, at first they started saying I might need to call customs then I didn’t need to and i...

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