Online Cainiao Tracking

After navigating the frustrations of delayed and lost packages, I have finally mapped out the specific shipping route for AliExpress orders coming into Perth, Western Australia. The biggest challenge is that these different agencies often don't communicate with each other, and AliExpress customer service rarely has this level of detail. Here is the step-by-step breakdown of how your package moves and who to contact at each stage. 1. The China Leg: Cainiao Most AliExpress shipping begins with Cainiao. This is the logistics arm that handles the package within China and its transit overseas. • Tracking: track.cainiao.com • Note: The tracking number used here is often different from th...

I made 5 expensive (for me) orders last month, which were all consolidated into one single package. This package failed export customs in China. Tracking sites state the package details did not match the declaration form, inconsistent declaration info, etc. Therefore, there was an issue at their end which needed resolving. I have had absolutely no updates since this happened over a week ago. It doesn't say customs has held the package, it doesn't say the orders have been returned. Nothing! There are five orders from different sellers, which have all vanished with this package I messaged each seller. One didn't respond. One told me to apply for a refund. The others all r...

Hey guys, I ordered rear lights for my car, but the tracking hasn’t shown any updates since the 25th. What’s confusing is that other packages I ordered after this one have already arrived, while this shipment seems to be stuck. Unfortunately, AliExpress customer support hasn’t been able to help so far.

Hello, I am looking for a China-based dropshipping agent to work with me as a long-term fulfillment partner for my TikTok Shop France business. ⚠️ Important clarification: I am NOT looking for a warehouse or bulk stock solution. I need an agent who can purchase products AFTER each sale and ship directly to the end customer (order-by-order dropshipping). Business Model Sales channel: TikTok Shop France Order type: B2C dropshipping (1 order = 1 shipment) Monthly volume: Start: 20-50 orders/month Target: 300+ orders/month Products: Non-branded consumer products (no batteries, no liquids, no dangerous goods) MANDATORY REQUIREMENTS (PLEASE READ CAREFULLY) �...

My package was out for delivery on Sunday and nothing came. On Monday, I was working from home and saw a car pull up. They got out, rummaged through packages in their back seat, got back in the car & left. They never delievered anything. They then later marked my package as "undeliverable due to incorrect/unknown address" even though they were at my house... Regardless – the tracking has now updated to say thay my package has arrived at the pick-up point and is awaiting pick-up. AE Customer Service keeps telling me its ready for me to pick up, but theres no pick up location. They said CAINIAO should have texted/emailed me a location and pick up code, but it's been 3...

Basically the title, the supplier has a lot of good reviews so I thought it would be fine to order from. But today it was marked as delivered, but a universal tracking website I use frequently shows it as "waiting for you to pick up". I received a random amazon package today that had all my information on it, but the contents were not ordered by me. Did I get scammed? EDIT: Using the Cainiao tracking website it still shows out for delivery?

umorder ako nung jan 1 netong honor win rt pero hanggang ngayon ready to ship parin.. Sinabihan ako na out of stock daw yung white pero nag suggest nman sila na if it's ok to change it sa color black na variant (12/512gb) and i agreed nmn.. pero nung tinanong ko bakit ang tagal, sinabihan ako na out of stock na daw pero naka packed na and ready to be ship na.. did i get scammed?? hahahah.. sa "Mi guo store" ko to inorder.. should i cancel it or wait for a couple more days??...

I’ve seen a lot of mixed comments about CAINIAO shipping, so I thought I’d share my experience after receiving seven packages from them since last year. I first discovered that they have an app for consolidated shipping. At the time, they were offering some pretty generous shipping coupons to attract new users, so I used an AU$20 coupon for my first parcel. The actual weight of the consolidated package was 4.3 kg (as shown in the app), but CAINIAO calculates shipping based on both weight and volume. Because of that, I was charged as if it were a 6 kg package. Still, with the coupon, it wasn’t too bad. I chose ocean freight home delivery, and the parcel arrived about a month after I pa...

I bought 2 items on AliExpress, both to the same delivery address (From China to Vietnam, btw). 1 package I already received on 25th, this one got stuck with this status on 19th... I tried to contact AliExpress 24/7 support, and receive not 1, but 3 times with the same result: contact "https://global.cainiao.com" to resolve the problems. And guess what? [[email protected]](mailto:[email protected]) said "The issue you reported is not within the scope of Cainiao's services" LOL. I tried to search package ID on some local post office website, but none of them worked. I am stuck at here right now, don't know what to do to ...

the shipping address was incorrect so i was notified to change it, only problem is i'm unable to? this has happened before and i was able to change it instantly, so whats the issue with this? do i just wait for it to request again? or do i contact someone? thanks!

Yung december ko na order yung phone pero hanggang ngayon wala pa rin update sa parcel ko kahit na sa website wala pa rin update sa package ko normal ba ito?

I ordered AirPods from HiCity, but the package seems to be stuck. I contacted my local post office in Poland and they confirmed they never received it. I emailed HiCity and we exchanged a few messages. He said he would contact the courier and update me, but that was on December 17. Since then, he hasn’t replied to any of my emails. There are no tracking updates and I still haven’t received my order. Has anyone dealt with a similar situation with HiCity? What should I do next?

Has anyone found a way to figure out who will deliver in the States? I ordered 3 packages beginning of December and one showed up New Year's Eve randomly by FedEx. My tracking numbers through all the normal tracking sites just say Cainiao and I've entered the tracking numbers everywhere I can and haven't found anything. Both my remaining packages are out of customs and with the local delivery services so I assume they will be delivered sometime within the next week

I didn't order any electronics or electrical items

So I sent a refund request before the buyer protection. I went to help center, told them the carrier chosen by them in my country is showing the parcel will be returned to sender I have proof from website and the carrier agent and uploaded it to refund. AliExpress and Cainiao tracking is not showing this so they say just wait for an update or if I receive it cancel refund. In help center at the top in service detail I can look at the item refund processing and its currently at review, is this a real status of the refund, I don't know when the review started exactly but it was around 3 to 5 days. The first initial updated as soon as possible 10 days in refund is over. After the first ini...

Hey y'all. Anyone one else in the US have packages getting delivered by SwiftX? I used Cainiao to deliver my package and they used this company as the last mile delivery. It has been Out For Delivery since yesterday 11 am 🫩 I have read mostly negative experiences about it online. Anyone else experienced this? Is there any hope for it to be delivered soon? This has never happened before. Been waiting a long time for this package.

I have an item en route to Singapore via cainiao consolidated sea shipping (with other items which i have purchased as well). The taobao seller just contacted me that the logistic company(which i presume to be cainiao?) messed up and shipped a wrong item instead. The seller is saying to reject on delivery. The last mile delivery in Singapore is via singpost and the item does not have local SG return thingy Does anyone know if it is possible to reject the item when singpost makes the delivery?

For context, I am based in Singapore. I have an item en route to Singapore via cainiao consolidated sea shipping (with other items which i have purchased as well). The taobao seller just contacted me that the logistic company(which i presume to be cainiao?) messed up and shipped a wrong item instead. The seller is saying to reject on delivery. The last mile delivery in Singapore is via singpost and the item does not have local SG return thingy Does anyone know if it is possible to reject the item when singpost makes the delivery?

hi all just asking for some peace of mind. i have a pretty high value package coming from ali, no issues with tracking otherwise and today it "delivered"... and failed. i as well as my family have been home all day with no sign of anyone trying to drop anything off. since it's christmas and upon doing some research into this issue i'm assuming this just means my package is delayed, however obviously i'm worried. i'm just wondering if i should leave it be and see if it's actually delivered within a few days or contact the courier. thanks and happy holidays!