Online Asendia Tracking

How much bad luck can you have? Easy! Your package is in a limbo between Asendia and Postnord for some reason?? Ok, I'll explain my case the best I can because I don't know how to proceed: I bought an item from Ebay on July 30th and it said it should arrive at my house by August 29th. Today (or well, yesterday) was August 29th and it still didn't arrived at my country, I don't know what to do: I contacted Asendia AND Postnord like a lot of times and Asendia only replies with the last state on the tracking and Postnord is silent af. I want my item, I really do, but I don't know if the parcel is lost or anything? I contacted the Ebay seller and they said they would ge...

Hey folks, I’m looking for practical advice from shippers, brokers, and brands that sell into the U.S. Context (so your advice lands): • Origin: Germany • Product type: apparel • Typical order value: $1000 • Monthly volume: ~120 units monthly • Carriers we use today: UPS With de minimis (the $800 threshold) reportedly going away on Aug 29, I’m trying to lock in a plan that keeps landed costs predictable and low for customers—minimizing both brokerage fees and tariff impact. I’d really value real-world experiences on the options below (what works, what gotchas, and who to talk to). ⸻ What options should I be considering? 1) DDP via cross-border specialists (brok...

Hey all. So I am writing this to seek advice. I recently ordered a DS game (Mario & Luigi) from a seller with reasonable amount of ratings (900+ positive ratings, with only 4 neutral and 1 negative). The game took about 20 days to arrive and when it arrived, it was a completely different game, some shovelware Jonas DS game that was not among the things they listed for sale on their Ebay page. I contacted the seller about this and they replied pretty fast that it was a mistake and offered to either re-send the Mario & Luigi game I ordered or refund via Ebay. He said I did not have to return the Jonas DS game as well. I opted to have the seller resend the correct game sin...

https://preview.redd.it/ssn17w5dl1hf1.png?width=601&format=png&auto=webp&s=7ccfe770cabc7a7fd886e1ce84ae2b8e8a10f94d Hi! This is my first time ordering a parcel from the USA (by Ebay), so I don't quite understand some details. My parcel was at the airport (?) in the USA, but the DHL app shows that at that time it was already being exported from Switzerland. How can this be? Right after that, the status from the USA appeared... And also, why did she leave the same index twice, but at different times? Thank you in advance for your reply! * August 1 16:59 **In transit - Departed waypoint** *Des Plaines, IL 60018* * August 1 05:27 **Exported from the departure count...

Today I received a parcel that was marked up with Amazon labels and tape. I was confused as I hadn’t ordered an Amazon parcel but I was curious to see what was inside and if anyone in my household mistakenly ordered something in my name accidentally. The top of the box had an Evri label with my full name and address but underneath it had a DPD label with what it appeared to be addressed to someone else in the same general location as me (same first 2 letters in the post code). Inside the box was a GPS tracker with a receipt from Amazon.com where the item was purchased in dollars (I only use Amazon.co.uk). I’ve reported the item to Amazon with the order ID saying I didn’t order it....

Hi, I placed my order with a company in Florida (I didn’t look cause I was too excited about purchasing the controller 😅) and they have sent me a message saying the following: “Hello there and thank you for your order! Please be advised of any possible custom fees for your country. Any Vat due will be paid to your local customs office OR local Post Office and you may HAVE TO CONTACT THEM to do so. Please keep an eye on your tracking updates so your parcel may be recovered in a timely manner. Etsy shipping is through Asendia and your tracking number can be located on your Etsy order. All international orders are fully insured to ensure a safe delivery. To process a claim for any lost ...

Hi, I placed my order with a company in Florida (I didn’t look cause I was too excited about purchasing the controller 😅) and they have sent me a message saying the following: “Hello there and thank you for your order! Please be advised of any possible custom fees for your country. Any Vat due will be paid to your local customs office OR local Post Office and you may HAVE TO CONTACT THEM to do so. Please keep an eye on your tracking updates so your parcel may be recovered in a timely manner. Etsy shipping is through Asendia and your tracking number can be located on your Etsy order. All international orders are fully insured to ensure a safe delivery. To process a claim for any lost...

Hey folks! If you’ve ever used Asendia for international shipping—or you're an e-commerce seller working with cross-border logistics—this guide might help you out. 🔍 **What’s Inside:** * How to track Asendia packages (and what to do if tracking stalls) * Tips for identifying Asendia tracking numbers * Full breakdown of Asendia tracking statuses * Comparison of their e-PAQ services (Standard, Plus, Select, Elite) * How to handle delays or lost parcels * Integration options for Shopify, WooCommerce, and more * Support info + delivery time estimates by region ✅ Especially useful if you sell worldwide or frequently order from abroad. 📖 Full guide here: [Assendia Trackin...

I’m waiting for a parcel from Amazon US, and it was shipped by Asendia (never heard of them, actually). Now the parcel seems to be lost (the tracking looks fake), so I’m wondering who Asendia’s partner is in Cyprus - I want to contact them and check if they have anything for me. Has anyone had any experience with Asendia in Cyprus?

This has been showing since yesterday morning.. after the automated customer service email saying it had missed the connection to the courier. I'm not optimistic that is going to happen today either.

Hi everyone, Hope you are all doing well! Tl;dr I'm a buyer who's packages were destroyed since ebay International Shipping switched to couriers that don't accept PO boxes. Is there a way to prevent this in the future with a PO box? Shipping is from US to Canada I'm a buyer in Canada who normally uses a PO box with eBay International Shipping for safer delivery. Recently 2 items were destroyed since the courier transferred from USPS to DHL/Asendia at the ebay International Shipping Centre. These 2 couriers don't accept PO boxes - normally my parcels complete the US journey with USPS before being transferred to Canada Post which accepts PO boxes. I'm surpris...

Purchased something from Barnes & Noble (pre-Trump) that’s one of a kind and autographed by the author. Believed it would be sent by USPS/Canada Post. Now I find it’s being sent by some companies call Asendia and UniUni. I’m worried this will be like intelcom (saying it tried to deliver but didn’t) or Apple express (just returns it and eventually blacklists your future parcels). Anyone have experience with UniUni here? If they exist here do they have a pickup location?

Bought a Vapor 16 from Nike at January 28 and it goes missing. what should I do now?

I don't recommend Planet Express. they're seriously irresponsible as a global parcel forwarding company. I asked their customer service rep Zach S. if it's possible for them to refund my money into my Wise account specifically. Zach told me any refunds made will be to the original source through the original payment method, where I have to provide the email address I used for my original payment method. I told Zach specifically that I paid originally through Wise, if by typing the email address I used for my Wise account I can get the refund back, I'm good. Zach said yes. now I got the ****** refund back but into my Paypal account & my money is stuck there (any...

I don't recommend Planet Express. they're seriously irresponsible as a global parcel forwarding company. I asked their customer service rep Zach S. if it's possible for them to refund my money into my Wise account specifically. Zach told me any refunds made will be to the original source through the original payment method, where I have to provide the email address I used for my original payment method. I told Zach specifically that I paid originally through Wise, if by typing the email address I used for my Wise account I can get the refund back, I'm good. Zach said yes. now I got the ****** refund back but into my Paypal account & my money is stuck there (any...

Has anyone else had issues with UO's new courier company? I believe they are using Asendia and I have had 2 parcels go missing in the same month (from the same shipment)... Am I just unlucky?

Item was purchased in December and was supposed to be delivered today to buyer in Germany. Tracking shows “delivery failed” and states that it is being returned to sender. There isn’t any information as to why the delivery failed. I had initially advised the buyer to contact DHL to see if there was anything that could be done to prevent it from coming back to me. He said that their customer service is closed and that they won’t open again until Monday. I attempted to contact customer service online and after some frustration, I was brought to the German website. My German is not strong enough to properly navigate the site. I am not sure if there is anything I can do to fix this BEFOR...

Does anyone have experience with shipping to canada with asendia and uniuni? That's how my gamersupps order is getting here. I'm just wondering how long it took for you guys to receive your parcel. Also it's been stuck on the status "order dispatched by US carrier" for a while now...

I mean it ahould be here now technically and could that be a Bug that it like was Scanner at the wrong sortiert Center bc since then no Updates neither from Asendia or from DHL

I have had a parcel from an etsy seller in America be marked as delivered, but when the seller and I looked into it, we found it was actually marked unsafe to deliver and returned to final mile carrier faciity. I went to my local Australia Post and they said they did not have it. The lady checked her entire system and tried to look into other ways to find it. I rang DAI with the tracking which the seller was supplied. They could not find it, and couldn't give me any information based on my postcode of places to ring and check in at. This is South Of the River. Does anyone have any idea how to work this out? The seller has done all they can and I'm at wits end. To add insult to ...