Online Aliexpress Tracking

My parcel is stuck in Malaysia coming to Australia and it says on AliExpress that I should get it tomorrow. If my parcel is delayed would I get a refund or a new product sent to me. This has never happened to me before so I'm not sure. If I do get a refund or replacement what do I have to do.

Ordered an item that was left on the street as I was not home. Living in London, next to a very busy shopping centre, a football stadium and tube station, the parcel was not there when I got home. After 20+ emails, Aliexpress's stance is "Since the logistics provider states that the package has been delivered, but you have not yet received it, we suspect that the package may have been stolen. We recommend that you contact your local police station directly for assistance." They say there is nothing more they can do. Absolutely shocking that they think I will say fine, £120 down the drain. They first refused to accept my contract is with them and their contract is with Yod...

I’m facing a really frustrating issue with an AliExpress order and could use some advice. At the end of October 2025, I ordered 17 items from AliExpress (some from different stores). The order was split into three parcels, and all three were delivered to me on the same day. When I opened them one by one, I realized that six items were missing from one of the parcels. When I check the tracking information for the six missing items, it shows that they were included in one of the parcels I received, but they actually weren’t inside when I opened it. All the parcels were completely sealed, which clearly means the problem happened during packaging, not after delivery. I took photos of the ...

(Apologies if this isn’t the place to ask this just curious) I normally ask of this due to 2 reasons - I work full time -no one’s home until late Signed delivery means that the delivery ends up in a post office needing to be picked up and the post offices opening hours are when I’m working. Normally I just get things shipped to a parcel locker but recently it’s hard to do this as some sites don’t have a second address line or ship to parcel lockers. I very rarely charge back and have only done it twice on two large fraud purchases. Which was from dropshippers claiming to be making custom items and selling AliExpress **** for 10x the price. I mostly order smaller items so ...

Update from my previous post kinda The seller finally messaged me a tracking number for a parcel they had marked as ‘shipped’ three days ago (rather than actually putting it into the Depop shipping details, which made me feel suspicious). I ran through the number through AusPost and it didn’t have it in their system. I then looked up the number through China Post Tracking website and I wasn’t surprised to find they’ve put my address into (most likely) AliExpress and had my parcel shipped directly from their warehouse. So I then raised a dispute and gave my reasoning to them, but then they’ve responded with this? It doesn’t matter if ‘big brands do it’ or not, this is Dep...

Hey everyone I’ve been working as a **dropshipping and sourcing agent based in China** for the past few years. Many Shopify sellers I work with had the same issue before: * Long shipping times from AliExpress * Poor product quality * Hard to track parcels What I do is help them solve these problems through: * Direct factory sourcing (lower cost, better control) * Quality checking before shipment * Fast shipping (6–10 days to US/EU) * Custom packaging / private labeling I’m not here to advertise — just open to **sharing how we optimize fulfillment for Shopify stores**. If anyone is looking for tips or wants to understand how agents like us work behind the scenes, feel free to...

They told me this, but I don’t want a coupon because I don’t want to buy anything from AliExpress anymore there is something to do? Dear Customer, Thanks for contacting us. We understand return shipping can be costly, and we appreciate your patience. Sometimes, a prepaid return label isn’t available under the Free Return Service, so you’ll need to ship the item back yourself. If the shipping fee is 75 USD, we agree to cover it. But we sincerely request you to pay it first. Please let me explain to you how we reached the promise of a free return policy. After you pay for the shipping fee, please upload your tracking number in our dispute so we can track and know the position of the...

My AliExpress parcel delivery info got falsified by Evri. The parcel should have arrived over a week ago so I contacted the helpful Evri chatbot. After a few days of updates about the item being searched for and probably misplaced, I initiated a refund through AliExpress. Within a few hours of initiating the refund my Evri item tracking status started buzzing with updates and finally marked as delivered. They even included a proof of delivery (A pitch black image). Way to rub the theft in my face.

Well, it looks like I was bit in the derriere on only my second transaction with AliExpress. I ordered a product, the seller sent me a tracking number, and the tracking number was for a shipment that went to a USPS "parcel locker." I talked to my mail carrier, and he was intrigued, so he called his supervisor, who told him the package was sent to a business with a completely different address than mine. I reached out to the seller, who sent me a picture of a package sitting at a doorstep of some random house, totally unrelated to the tracking number they provided. I pressed the seller, who admitted that my shipment was sent to an erroneous address. The seller said they'd ...

I ordered some electronic components from Aliexpress, something I do regularly and have had zero issues in the past. Quite frequently I order multiple items from separate companies and usually the postal system in China combines several small packages into a single package that is then sent to Australia, handed on to UCL Co. Ltd. (freight forwarding company) and they push it into the Aust Post system. When this happens, the package that I ultimately receive is an Australia Post parcel package with Aust Post label, that simply contains all the smaller packages that were sent though the Chinese system. This time however, there were no smaller Chinese packages. Instead of the smal...

I found a limited edition collection piece i really want on Amazon the total comes to 200 dollars. They sell it on Aliexpress but the seller wont ship to my address Is there any way I can package forward it? Any good services?

This AliExpress parcel was marked as out for delivery, it never arrived and the tracking was never updated past the 09:53 entry on the 20th. I contacted Evri asking where it was, then on the 29th the tracking was retroactively changed to say it was delivered on the 20th at 20:00. There is no proof of postage on the tracking page and I have home CCTV proving they never tried to deliver. Has anyone else had Evri retroactively falsify the tracking in order to claim they delivered it? Because the tracking claims it was delivered AliExpress is refusing to give me a refund. Predictably Evri are being aggressively unhelpful, they’ve been totally ignoring me since the 29th and there’s no way to...

Heads up, shoppers! 🛍️ Chinese New Year 2026 hits in February, and it could slow down AliExpress, Temu, and other Chinese online orders. Factories shut, warehouses pause, and shipping lines take a break — meaning longer delivery times and slower support. Most sellers prepare early, but delays are still common. Want to avoid frustration? Order early, check warehouse locations, and consider premium shipping. Quick messages to sellers can also save you a headache. Curious how sellers handle this holiday, how to shop smart, and what the Year of the Fire Horse might bring for your luck in 2026? 🔥 Check the full article (with zodiac predictions!) here 👉 [Chinese New Year 2026](https...

Hey guys I order a lot of stuff from AliExpress for electronics development. Sometimes they use post office, imile, and Speedaf. My address or phone number has not changed for over 2 years and I usually order 2 to 3 things every month. Until this month, I got a delivery attempt failed on my parcel from AliExpress that was using Speedaf. Which was weird as I was in the office, no call, nothing. I even emailed the delivery driver and got no response. Thereafter I got 3 additional attempts at delivery supposedly and apparently as well my phone number does not work? I have looked at my call log and saw no calls and my sim card is definitely working, so is my email. Mind you, this is probabl...

I’ve been using AliExpress for years, shipping to both Egypt and Thailand, but this recent experience has been so bad that I’m honestly considering never using it again. I placed an order 2 months ago to Thailand. The delivery date passed, and nothing arrived. I kept waiting and chatting with customer service, but the tracking never updated. They kept telling me to “please wait.” Then suddenly, the status changed — supposedly the local courier tried to deliver but I was uncontactable. No one ever contacted me. AliExpress told me to reach out to the local courier, but there was no contact info. After weeks of follow-ups and escalations, I finally found out the parcel is with ZTO ...

Hello, I recently ordered two parcels from AliExpress with a combined weight of approximately 400–500 grams (one is 50g, the other around 400g). While using Delivo, I didn’t come across any mention of a minimum weight requirement of 1kg on the website. I also joined the WhatsApp group for updates, but it was later replaced with a new group. Unfortunately, I only discovered the 1kg minimum condition in the description of the new group. Could you please advise on what I should do in this situation? I’m willing to pay the 1kg rate or any applicable penalties. Is there any way this can be resolved?

I want to import from China (Aliexpress) but the parcel weighs 500gms. Any suggestions what I can use!

Time Line: Ordered on 2025 Sept 15 → Arrived in Canada on 2025 Sept 22 (Import Custom Started) → Custom Clearance Complete on 2025 Sept 24 → Canada Post Postal Workers Strike from 2025 Sept 25 → Parcel is then stuck with Canada Post so PANIC! → Reached out to AliExpress Support and they regrettably said they can't do anything because it's Canada-Related problem (That's fair and true) → Canada Post Workers decided to protest on rotation basis on 2025 Oct 9? → Delivered by Canada Post on 2025 Oct 14. Was a previous owner of POCO F3 since 2021 and finally upgraded to a new phone for an amount of CAD700+. I'm so glad i didn't get a ...

Hi ^^ I have ordered an expensive-ish product from a seller whose wear house AliExpress claims to be in France. Considering the fact that my country shares a border with France, I was expecting faster delivery times and better tracking. Nope. The package has been stuck on “Item shipped” for a week now, Ali says it’s being shipped with “GLS France”, while my tracking number only works on ParcelsApp and shows the courier to be my local shipping company. AliExpress support states that the seller does not offer tracking, the seller said they offer tracking only after the package has arrived in the country of destination. TL:DR Is it normal for a Local+ package to be stuck on “Shi...